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HSPD-12 Enrollment/Card Issuance Support Specialist - ON-SITE - Arlington Virginia
Company: Dignari, LLC Location: Arlington, Virginia
Posted On: 04/26/2024
Location Arlington, VA Description Dignari is a forward-thinking, human-centered, emerging technology and analytics company that builds solutions to transform business. We're a woman owned company where diversity is applauded and success is celebrated. We are looking for an HSPD-12 Enrollment/Card Issuance Support Specialist to provide support for a Federal Agency. The Specialist is responsible for managing the enrollment process for PIV cards, which are smart cards used by federal employees and contractors to access secure government facilities and systems. The specialist ensures that individuals are properly enrolled, authenticated, and issued PIV cards in compliance with established security policies and procedures. This position is located on-site with our client in Arlington, VA. POSITION RESPONSIBILITIES: Enrollment Process Management: - Coordinate and conduct the enrollment process for PIV cards, including verifying the identity of applicants and collecting required documentation.
- Follow standardized procedures to ensure consistency and security during the enrollment process.
- Manage appointments and schedules to accommodate a steady flow of applicants while maintaining efficiency and accuracy. Documentation and Data Collection:
- Accurately collect and document personal information, biometric data (such as fingerprints), and other necessary details from applicants.
- Ensure that all required documents and forms are properly completed and submitted according to established guidelines. Verification and Authentication:
- Verify the authenticity of provided documents and information to prevent fraudulent enrollment attempts.
- Use approved verification methods to ensure the identity of applicants before proceeding with the enrollment process. Data Security and Privacy:
- Handle sensitive personal information with the utmost discretion and adhere to data protection regulations and organizational security protocols.
- Maintain the security and integrity of collected data and prevent unauthorized access or disclosure. Communication:
- Communicate clearly and professionally with applicants, explaining the enrollment process, required documents, and any additional steps they need to follow.
- Provide excellent customer service to address questions and concerns related to the enrollment process. Recordkeeping:
- Maintain accurate records of the enrollment process, including documentation of each applicant's information, enrollment date, and any issues encountered. Compliance and Training:
- Stay up-to-date with relevant policies, regulations, and procedures related to PIV card enrollment.
- Participate in training sessions to enhance knowledge of enrollment processes, data security practices, and customer service skills. Position Requirements
POSITION REQUIREMENTS: |
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