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Veterans Preferred - Customer Service Representative - Salt Lake City Utah
Company: US11345-AIRGAS Airgas USA, LLC Location: Salt Lake City, Utah
Posted On: 05/07/2024
Military Veterans are Encouraged to Apply. -R10041373 Customer Service Representative (Open) Location: Salt Lake City, UT - Filling industrial How will you CONTRIBUTE and GROW? Position Title: Inside Sales Salt Lake City, UT Monday through Friday 7:30/8:00 to 4:30/5:00 Opportunity for future Hybrid work schedule How will you CONTRIBUTE and GROW? As a Customer Service Associate, you will take inbound calls to field customers concerns and questions, with a focus on processing and researching customer orders using our SAP computer system. This person may at times make outbound calls to proactively receive orders as well as complete research about the progress of an order. The representative may route calls to other departments if deemed necessary, and will work closely with AR, Admin, Sales Reps, and branches to resolve customer issues. The focus will be to use product knowledge, customer service tools, and acquired sales skills to effectively take care of each customer's needs in a professional manner, during the phone conversation. In particular, you will: - Provide excellent customer service to our walk in and remote customers
- Sells industrial, medical and specialty gases, welding supplies and related equipment to customers
- Advise customers on equipment and materials needed and procedures to follow to complete tasks they wish to perform.
- Arranges for delivery of cylinders and hard-goods.
- Stocks and maintains showroom displays.
- Assists in the warehouse as needed.
________________________ Are you a MATCH? Are you a MATCH? - Computer skills with comprehensive knowledge of computer order entry systems.
- Excellent communication skills.
- Ability to work independently and under some pressure to meet deadlines.
- Ability to routinely lift 25 - 50 lbs., and occasionally lift 51 - 80 lbs., frequent bending.
- Ability to perform work during prolonged standing up to 8 hours.
- Must be able to work overtime, when necessary.
PREVIOUS EXPERIENCE DESIRED: |
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