Customer Service Coordinator - Salt Lake City Utah

Company: Talentteam
Location: Salt Lake City, Utah
Posted On: 04/25/2024

TalentTeam is looking for a Customer Service Coordinator!The Customer Service Coordinator manages customer interactions for prosthetic & orthotic device fabrication and repair, focusing on exceptional service. This role requires multitasking, prioritization, and attention to detail to meet productivity goals and create repeat business.*Position Type:*Full-TimeContract to hireMonday-Friday6:30am-4:30pm, Flexible.*Compensation:*$18.50 per hour*Responsibilities:** Answer incoming calls courteously and professionally, achieving one-call resolutions.* Update and verify customer information accurately.* Enter order details, provide delivery times, and cost estimates.* Troubleshoot products and determine next-level support.* Learn and navigate SAP software efficiently.* Act as a liaison between customers and the company, expediting orders and providing resolutions.* Complete data entry, paperwork, and participate in process improvement activities.* Provide exceptional customer service at all times.*Qualifications:** High School Diploma or GED.* Minimum 2 years in a customer service role with data entry accuracy.* Strong written and oral communication skills.* Proficient in SAP, Word, and Excel.* Customer-oriented, organized, and able to handle multiple priorities.* Flexible, adaptable to change, and able to manage time effectively.* Critical thinking and problem-solving skills.* Team player with a customer-first attitudeJob Type: Full-timePay: $18.50 per hourExpected hours: 40 per weekExperience level:* 2 yearsShift:* 8 hour shift* Day shift* Morning shiftWeekly day range:* Monday to FridayWork setting:* In-person* OfficeExperience:* Customer service: 2 years (Required)* Microsoft Office: 2 years (Required)Ability to Relocate:* Salt Lake City, UT 84120: Relocate before starting work (Required)Work Location: In personby Jobble More...

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