Automotive Service Manager - Hammond Louisiana

Company: Private
Location: Hammond, Louisiana
Posted On: 06/26/2025

Automotive Dealership Service Manager Experience is Required Relocation Assistance Available Are you an experienced auto dealership Service Manager with excellent leadership, sales, time management, administrative and 'people' skills? A successful auto dealership in southern Louisiana is seeking an experienced Service Manager to lead our state-of-the-art Service Center. This is a high-impact leadership role where you’ll oversee daily operations, drive efficiency, and ensure an exceptional customer experience. We’re seeking an experienced Service Manager with a proven track record in service management, a passion for developing high-performing teams, and the ability to foster a positive, customer-focused workplace. If you're motivated to grow with a dealership that values excellence and teamwork, apply today and become a key part of our success! We believe your workplace should value your time and your talent. Our dealership provides a team-first environment where effort is recognized and success is rewarded. Responsibilities - Service Manager: Manage an efficient and profitable high-volume automotive dealership Service Department Manage and coach automotive technicians, service advisors, and support personnel Oversee employee training and development Ensure top-tier customer satisfaction and handle escalated concerns Monitor department performance (sales, gross profit, productivity, CSI scores) Develop action plans to improve performance and increase customer loyalty and CSI Set and obtain sales objectives and control costs Ensure maintenance and repairs are performed correctly Ensure proper equipment maintenance and a safe working environment Requirements: Required: Automotive dealership service management experience with excellent leadership, sales, time management, 'people' and administrative skills Strong managerial and motivational skills Verifiable track record of growing the business and high customer satisfaction Outstanding customer service and customer/employee retention skills Financial and business acumen and the ability to increase revenue and profits Self-motivated, goal-oriented, and thrives in a fast-paced environment Excellent computer, customer service and communication skills Professional appearance and demeanor Must be able to work an extended hours schedule, including weekends. Full-time Benefits: A generous income and benefits package will be discussed during the interview, relocation assistance is available More...

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