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Senior Manager Platform Engineering (Citrix, Virtualization, AWS) - Plano Texas
Company: Capital One Location: Plano, Texas
Posted On: 05/08/2025
Senior Manager Platform Engineering (Citrix, Virtualization, AWS)Do you love building and pioneering in the technology space? Do you enjoy solving complex technical problems in a fast-paced, collaborative, inclusive, and iterative delivery environment? At Capital One, you'll be part of a big group of makers, breakers, doers and disruptors, who love to solve real problems and meet real customer needs. We are seeking a Senior Manager Platform Engineering (Citrix and AWS Workspaces) who is passionate about leading a high performing engineering team and supporting DevOps tools with emerging technologies. As a Senior Manager, you'll have the opportunity to be on the forefront of driving a major transformation within Capital One.General Responsibilities: - Lead a team of high level/ high performance engineers in multiple locations that constantly drive the conversation, support and improve our Virtual technologies (Citrix, AWS WorkSpaces and others)
- Lead the team with knowledge, empathy, data and passion
- Host and drive people driven conversations (weekly individual meetings, team meetings, performance related conversations and mid year and year end reviews, etc.)
- Constantly present the team work to high level management
- Help articulate and evangelize a bold technical vision for our Virtual Technologies initiatives
- Collaborate with product management, architecture, and engineering teams to define and implement data-driven strategic roadmaps with a focus on Associate Experience
- Provide technical leadership to software engineers, platform engineers, product managers, and all other stakeholders
- Handle several projects simultaneously, balancing your time to maximize impact
- Strong strategic vision, enabling others to align regional and global processes and services -
- Agility and adaptability, with a proven track record of managing and thriving during times of growth and change
- Exceptional problem-solving skills and can address complex technology support challengesThe successful candidate will:
- Act as a role model and mentor within the tech community, helping to coach and strengthen the technical expertise and know-how of our engineering and product community
- Continue learning and injecting advanced technical knowledge into our community
- Encourage innovation, implementation of cutting-edge technologies, inclusion, outside-of-the-box thinking, teamwork, self-organization, and diversity
- Lead the craftsmanship, availability, resilience and scalability of your solutions
- Bring a passion to stay on top of tech trends, experiment with and learn new technologies, participate in internal & external technology communities, and mentor other members of the engineering community
- Encourage innovation, implementation of cutting-edge technologies, inclusion, outside-of-the-box thinking, teamwork, self-organization and diversity
- Commitment to excellence that ensures the delivery of high-quality support services
- Experience managing vendors in both managed service and staff augmentation capacitiesBasic qualification:
- Bachelor's Degree
- At least 3 years of people management -
- At least 3 years of experience with Citrix applications or Virtual Desktop platforms (Citrix Studio, Citrix Director, Workspace Environment Manager, Dizzion or AWS Workspaces)
- At least 3 years of experience with AWS -
- At least 3 years of experience in networking, proxy servers, Google Tools, Windows 10 and 11Preferred Qualifications:
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