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Billing Supervisor - San Antonio Texas
Company: HealthTexas
Location: San Antonio, Texas
Posted On: 05/10/2024
Job Purpose
The Billing Supervisor is responsible for overseeing and directing a specific assigned team as well as assisting with review and audit of Accounts Receivable. Responsibilities include report creation, distribution, monitoring and coordination of insurance follow-up procedures.
In addition, you will be responsible for contributing to the growth and success of HealthTexas while upholding our Mission, Vision and Values.
Culture and Values Expectations
At HealthTexas, we believe that our workplace culture is the cornerstone of our success. We are committed to fostering an inclusive, collaborative, and innovative environment where every Associate feels valued, empowered and motivated to reach their full potential. Our culture is the driving force behind our mission "to deliver quality and compassionate care with outstanding service, every patient, every time". As a Billing Supervisor at HealthTexas we expect you to embody and promote our Values and defined behavioral expectations.
- Integrity: Do the right thing, the right way, every time.
- Be honest and uphold commitments and responsibilities, earn the trust and respect of the team and those we serve, and maintain privacy and confidentiality.
- Compassion: Treat everyone with respect and dignity.
- Foster an environment of inclusivity and well-being, practice patience and empathy, and assume positive intent.
- Synergy: Collaborate to improve outcomes.
- Invite and explore new opportunities, promote effective communication and teamwork, take pride in yourself, your work and HealthTexas.
- Stewardship: Use resources responsibly and efficiently.
- Implement effective strategies to attain goals, achieve maximum productivity and results, and seek continuous knowledge and improvement.
Essential Job Duties & Responsibilities
- Coordinate the workflow and staffing of day-to-day activities as well as assigning and monitoring work of staff in order to adhere to productivity and quality standards to meet stated goals.
- Administer day-to-day workflow in order to meet stated goals.
- Follow departmental policies and procedures as well as assisting with keeping them up to date.
- Perform production and quality audits.
- Complete performance evaluations in a timely manner.
- Ensure Medicare compliance.
- Create, review, and/or update departmental policies, workflows, and resource material.
- Assist with loading and auditing payer fee schedules.
- Effectively manage escalations within the department by ensuring appropriate accountability, sense of urgency, communication and follow through.
- Monitor and evaluate assigned team performance and take steps to improve the efficiency and quality of operations.
- Assist in the review of regulations, laws, contract language and implement appropriate changes to internal policies, procedures and workflows.
- Maintain knowledge of industry trends, best practices, and regulatory requirements.
- Other duties, as assigned.
Experience
- Minimum 5 years working experience in medical claims with at least 1 year of managerial or lead experience
- Medicare guidelines and healthcare claims regulation knowledge
- Previous Accounts Receivable experience in a healthcare environment
- Experience with EMR software
Education
- Advanced degree is preferred. In lieu of degree, 5 years of relevant experience.
Knowledge, Skills & Abilities
- Proficiency with computers and PC applications
- Intermediate to advance knowledge in Microsoft Excel and other Microsoft Office products.
Work Hours, Travel Requirements
- Monday - Friday, 8:00 a.m. - 5:00 p.m., and as needed to complete projects.
- Travel to medical offices may be necessary for the purpose of providing benefit education.
Working Conditions & Physical Requirements
- This job operates in an office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, scanners, filing cabinets and fax machines.
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