Guest Services - AT&T Stadium - Arlington Texas

Company: BEST Crowd Management
Location: Arlington, Texas
Posted On: 05/09/2024

Job Title: Guest Services - AT&T Stadium Company: BEST Crowd Management Location: AT&T Stadium Pay: $13/ hr Job Type: Part-time Summary: Join the dynamic and customer-focused team at BEST Crowd Management as a Guest Services Staff member. As a part of our Guest Services team, you will play a crucial role in providing exceptional service and creating memorable experiences for event attendees. We are seeking enthusiastic, reliable individuals who are passionate about delivering outstanding customer service. Responsibilities:

• Provide outstanding customer service by warmly welcoming and assisting event attendees with their needs.
• Assist with event set-up, including arranging equipment, placing signage, and other tasks as assigned.
• Monitor event areas to ensure cleanliness, organization, and compliance with venue policies.
• Answer questions and provide information about the event, facilities, and amenities to guests.
• Guide and direct guests to appropriate locations, such as seating areas, restrooms, concession stands, and exits.
• Address guest inquiries, complaints, or issues promptly and professionally.
• Collaborate with event staff, vendors, and team members to ensure smooth event operations.
• Assist with crowd management, when necessary, to ensure a safe and enjoyable experience for all attendees.
• Adhere to company policies, procedures, and guidelines to maintain a high standard of professionalism and service excellence. Requirements:
  • Be at least 18 years old (age requirements may vary depending on local regulations).
  • Hold a high school diploma or equivalent (some college education is preferred).
  • Previous experience in customer service, hospitality, or event-related roles is advantageous.
  • Excellent communication and interpersonal skills to interact effectively with diverse individuals.
  • Strong problem-solving abilities and the capacity to remain calm and professional in high-pressure situations.
  • Flexibility to work evenings, weekends, and holidays based on event schedules.
  • Physical stamina to stand, walk, and engage in physical activities for extended periods.
  • Demonstrated reliability, punctuality, and a strong work ethic. Benefits:
    • Enjoy competitive pay based on your experience and qualifications.
    • Take advantage of opportunities for career growth and advancement within the company.
    • Enhance your skills and knowledge through training and development programs.
    • Benefit from flexible scheduling options to accommodate your personal needs.
    • Be part of a positive and supportive work environment that values diversity and inclusion. Note: At BEST Crowd Management, we believe in equal opportunities for all applicants and employees. We highly appreciate the contributions and perspectives that each individual brings to our team.
      
      License #B20600 More...

          

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