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Account Executive - Austin Texas
Company: Gartner Location: Austin, Texas
Posted On: 05/04/2024
About Gartner Digital Markets:Gartner Digital Markets is a business unit within Gartner. Our mission is to empower organizations to accelerate growth by helping them embrace the right technology and services.Gartner Digital Markets is the world's largest platform for finding software and services. With more than 100 million annual visitors across four buyer destinations-Capterra, GetApp, Software Advice, and UpCity-and 70 localized sites, Gartner Digital Markets helps software and service providers build their brand, capture demand, and understand their market. As the only destination for software and services driven by independent, objective research and verified customer reviews, we help connect providers with in-market buyers to fuel growth across the full funnel.For candidates interested in taking their next career step, Gartner Digital Markets offers the best of two worlds-the stability and resources of a large, established organization combined with the fast pace and excitement of working for a dynamic growth business. Our team is on the front lines of innovation in an industry that is always transforming, providing an incredible opportunity for you to grow and learn throughout your career.What we're looking for:The Account Executive provides world-class, omni-channel support to our clients (software marketers and business leaders). This role requires a blend of sales, customer relations, and consulting skills. As a member of the Account Management team, you'll become an expert on our product offerings and gain deep knowledge in SaaS, marketing and technology business. You'll spend your day learning about our clients' business goals, educating them on best practices, and surfacing opportunities that align to their goals to grow their business through their lead generation campaigns.Why you'll want to come to work: - Collaborate with business development to ensure smooth client handoff and onboarding.
- Establish and maintain relationships with key accounts via phone and email.
- Drive cross-sell, upsell, and expansion opportunities within your territory.
- Provide ongoing support and education to clients to ensure success and future growth.
- Troubleshoot any client issues and liaise with the product team as needed.
- Identify opportunities to improve the customer experience.What you'll bring to the team:
- Bachelor's degree preferred, but not required.
- 1-3 years of relevant sales or customer support experience.
- High level of English is required. Additional languages welcome (French, German, Spanish, Italian, Dutch).
- Excellent communication skills, verbal and written.
- Proficient computer skills required, experience with CRM preferred.
- Strong interpersonal skills, with ability to persuade and influence others.
- Strong organizational and time management skills, with ability to multitask.
- Enthusiasm for helping and educating others.
- Interest in marketing, business and technology.
- 0-25% travel annually.Check out our video to learn about who we are, and what we do:What you'll receive:
- Competitive compensation.
- Limitless growth and learning opportunities.
- A collaborative and positive culture - join a diverse team of professionals that are as smart and driven as you.
- A chance to make an impact - your work will contribute directly to our strategy.
- A hybrid work environment-enjoy the flexibility of working from home and the energy of collaborating with peers in our dynamic offices.
- 20+ PTO days plus holidays and floating holidays in your first year
- Extensive medical, dental insurance and vision plan.
- 401K with corporate match, immediate vesting.
- Health-and-wellness-related allowance programs.
- Parental leave.
- Tuition reimbursement.
- Employee Stock Purchase Plan.
- Employee Assistance Program.
- Gartner Gives Charity Match.And much more!What are we:
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