Studio Manager - Austin Texas

Company: Perspire Sauna Studio of Austin Triangle
Location: Austin, Texas
Posted On: 05/02/2024

Benefits:
Bonus based on performance
Flexible schedule
Paid time off
Benefits/Perks
Competitive salary base + Commission and bonus opportunities
Unlimited PTO (Yes, we encourage it!)
$100 Monthly Healthcare Reimbursement Benefit
Unlimited employee sauna sessions
Paid Training + career development
Opportunity for growth & working with an upbeat team!
Schedule
This is a full-time role, expected to be scheduled at the studio 40 hours per week. Studio Managers are required to work at least 3 weekend days per month unless otherwise approved. Work hours will depend on your team needs and may vary week-to-week. However, the Studio Manager has control and flexibility over their team scheduling and is encouraged to create a schedule that works for them + the studio!
Company Overview
Perspire Sauna Studio is the original and fastest growing Infrared Sauna Studio in the U.S. We are on mission to help people balance physical and emotional stress of daily life through the use of our private infrared sauna-suites and "ignite the wellness within." During our 40-min session in a spa-like private sauna suite, our members and guests detox the body, burn up to 400 calories, relax the mind, boost immunity, recover faster, rejuvenate skin, and improve sleep.
This location is managed and operated by FG Brands (https://fgbrands.co/) which is a multi-brand wellness company which is on mission to help people "live well and feel good." As the largest Perspire Sauna Studio franchisee with locations across Texas and Georgia, we offer opportunity to join a team of people who are passionate about wellness. Our brands deliver services and experiences that matter and have positive impact on people's lives. We work hard and move fast. We have fun and share positive outlook on life. We require from everyone to own his/her stuff and be accountable while not afraid to ask for help. As a Studio Manager of one of our studios, you are not only joining Perspire Sauna Studio but you will become part of FG Brands. You will be part of something bigger!
If this sounds interesting to you, if you share similar passions, want to grow your career, and have what it takes, please apply now.
Job Summary The Studio Manager sets the tone in the studio and sees excellence as the only acceptable result of the team's efforts. They direct, motivate, inspire, and influence the studio team with functional leadership toward studio goals. The Studio Manager will be responsible for ensuring that our guests have an enjoyable and consistent experience during every visit through effective operations management and Perspire Sauna Studio team oversight. The Studio Manager must always be highly motivated, and positive, and provide ongoing leadership to all with a passion for delivering superior service.
Responsibilities
Maintaining an engaged, productive team through strong leadership, demonstrating initiative, and leading by example
Bringing positive, team-first energy and helping make Perspire Sauna Studio an exceptional place to work
Attracting, hiring, and retaining a diverse team of top talent
Training, coaching, and developing team members
Scheduling team members to maximize productivity and workload
Leading the team with strong Membership Sales. This is measured with conversion percentage and sales performance charts
Developing a high-energy, fun, and engaged membership culture at the studio through contests, promotions, events, and recognition
Identifying underperforming metrics and generating strategic solutions that leverage existing tools, programs, and resources
Manage any necessary disciplinary actions involving underperforming studio employees
Maintaining high visibility and positive interaction with guests at all times. Ensuring guests receive hospitable, consistent, accessible, and courteous service
Resolving any guest complaints or membership issues with the highest level of customer service
Promoting the benefits of IR Saunas and the value of having a Perspire Sauna Studio Membership to guests
Understanding and speaking about the science, technology, and benefits of IR sauna, chromotherapy, and Red Light therapy
Ensuring that all front desk systems are followed such as proper member check-in, telephone inquiries (general and sales related), consent forms, studio tours, delinquent account procedures, and new membership agreements. *Mindbody Software experience is a plus!
Performing weekly and monthly inventory purchasing and processing functions
Performing and documenting daily and weekly studio inspections to ensure facility operation standards are met and all equipment is functioning properly
Assisting with social media marketing and local B2B opportunities
Qualifications
Team player with strong leadership and supervisory skills, to effectively work and guide staff to operate at peak efficiency and manage diverse personalities
Results-driven and motivated to meet or exceed sales targets
Ability to lead and influence others to achieve goals
Analytical and decision-making skills, using critical thinking and good judgment
Ability and willingness to roll up your sleeves, tackle problems, and always find a solution
Poise, tact, and diplomacy when interacting with dissatisfied guests
Passionate about health and wellness
Excellent interpersonal skills to ensure clear, effective communication with all guests and team members
Consistently show a positive attitude & take responsibility for your own actions
Strong collaboration, organizational, and prioritization skills
The ability to work a flexible, full-time schedule that includes days, evenings, weekends, and holidays
Championing and modeling Perspire's mission, vision, and values
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchise should be made directly to the franchise location, and not to Perspire Sauna Studio Corporate. More...

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