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Director, Category Management - GSC - US - Houston Texas
Company: SYSCO Location: Houston, Texas
Posted On: 05/01/2024
Company: -US6469 Sysco Payroll, Division of Sysco Resources Services, LLCZip Code:77077Minimum Level of Education:Bachelor's DegreeMinimum Years of Experience:8 YearsEmployment Type:Full TimeTravel Percentage: -COMPENSATION INFORMATION:The pay range provided is not indicative of Sysco's actual pay range but is merely algorithmic and provided for generalized comparison. - Factors that may be used to determine rate of pay include specific skills, work location, work experience and other individualized factorsPOSITION SUMMARY:The Director, Category Management creates and enables the execution of the sales and assortment strategy for assigned categories based on insights, analysis, and collaboration with internal Sysco business partners. This position is responsible for leading the category management process, direct reports within their business unit, all internal and external cross-functional teams, and the financial stewardship of department and business unit goals. Key to the success of this role will be to ensure decisions are focused on customer service excellence and Sysco's Strategic Priorities.DUTIES AND RESPONSIBILITIES:Category Management and Product Development - Lead the business growth category (i.e. Center of Plate; Grocery, Dairy & Beverage; Produce/Canned & Non-Food; Chemicals), category profit & loss (P&L) metrics, and continuously assess services and offerings to stay ahead of the competition for a new vertical.
- Leads high stake negotiations across the big vendors in a regulated space.
- Explore and launch the business in new channels to grow the business.
- Drive the product assortment strategy to maximize sales and new customer acquisition.
- Leads and promotes the Partnership Growth Management Process to supports sales and share growth while delivering leveraged gross profit growth.
- Collects and synthesizes insights from different sources (for example: supplier, market, NPD, etc.) to develop category strategies while also taking appropriate action to develop a relevant national, regional, and local assortment.
- Works cross functionally with Field Merchandising, Branding, Marketing, E-Commerce/Tech and other teams to elevate the customer experience and drive business performance improvement.
- Collaborates and aligns with Sourcing colleagues on the most effective sourcing approach.
- Identify and champion the development of products for inclusion as assortment enhancement/innovation, and support suppliers through the process to ensure execution.
- Synthesize market trends and leads plan for go-to-market product penetration and strategy.
- Leads PGM activity for the business center to ensure categories remain on activation timelines.Team Management and Direct Report Development
- Leads and develops the culture of an empowered team that is aligned to achieving goals through cross-functional and direct engagement.
- Leverages the Sysco career development roadmap as a guide and coaches direct reports through their CMP and individual development plan (IDP).
- Consistently embraces change, leads efforts to role model change and its benefits.
- Creates an environment that welcomes regular, open two-way communication and acts upon feedback.Financial Management and Accountability
- Analyze weekly/monthly finance reports to appraise case sales and gross profit performance utilizing internal and external analytic resources to conduct deep dives.
- Determine root causes and develop action plans to mitigate losses in share or negative trends; prepare executive summaries.
- Product and Pricing Management
- Develops pricing strategy to drive market share and incremental profit opportunities while remaining market relevant.
- Proactively engages with Revenue Management to identify pricing strategies that are driving share growth; aligns and executes measures to address pricing issues.
- Cultivates open communication with Sourcing to understand supplier cost changes and how they can be leveraged to drive incremental profit opportunities.Supplier Management
- Promotes and champions suppliers to subscribe to Partnership Growth Insights to feed regular strategic planning meetings to measure share growth performance, identify and prioritize key gaps and execute center-led approaches for continuous improvement.
- Monitor NPD data and supplier service levels; prioritize action plans to drive results and a differentiated response for Sysco.
- Create an environment which fosters mutual market share growth, innovation, greater productivity, issue resolution in alignment with the field.
- Engage supplier broker networks for additional resources to enable field execution and training.Digital Content
- Rich Content (certifications, PDF, coupons, recipes, videos, offers) - leverage suppliers and lead the collection and support of technology enabled rich content sharing.
- Obtaining product attribution within assigned business center- create, read, update, and delete attributes of a defined attribute group.
- Ensures all items within the assortment meet current image standards to enable an acceptable customer digital experience.
- Collection and maintenance of free text attributes (preparation method, mfg. date, shelf life, storage) to comply with OSD features and benefits structure.Customer Engagement
- Proactively collect market, OpCo and customer feedback and weave into our assortment for go to market strategies.
- Ensures the customer is considered in our decision making.
- Supports Sysco National Sales division with market guidance, product knowledge, to qualified customer presentations.Enterprise Support
- Supports the creation of insights-based field ready sales tools for field activation and monitors their effectiveness.
- Works with cross-functional teams to build category alignment and deliver on category activation timelines.
- Acts as traffic control for field feedback and communication from and out to the USBL Sysco associates. -Education Required:Bachelor's degree or equivalent education/experience.Education Preferred:Master's Degree or MBA preferred.Experience Required:8 years related experience or 5 years of category management, product management or merchandising experience within CPG, Retail or Foodservice industry. - Must possess a proven track record of leading direct and/or indirect associates.Experience Preferred:8-10 years related experience within CPG, Retail or Foodservice industry or an equivalent combination of education and work experience. - ABILITIES AND SKILLS:
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