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Junior ServiceNow Business Analyst - San Antonio Texas
Company: Accenture Location: San Antonio, Texas
Posted On: 04/28/2024
At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people.---Our 13,000+ people are united in a shared purpose to pursue the limitless potential of technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations. Join Accenture Federal Services to do the work you love in an inclusive, collaborative, and caring community, where you can be empowered to grow, learn and thrive through hands-on experience, certifications, industry training and more. Join us to drive positive, lasting change that moves missions and the government forward! The Junior ServiceNow Business Analyst will support the implementation from proposal to delivery. Includes developing a thorough understanding of the client's requirements then applying industry best practices and detailed knowledge of ServiceNow to design an optimal testing plan which supports the business process meeting or exceeding the functional requirements. Builds a trusting relationship with development and functional teams to understand the requirements and develop test plan. Leads quality management reviews and ensures all business and design requirements are met. May conduct application and implemented business processes demonstrations to stakeholders; may support preparation of training material and provide user training. The Junior ServiceNow Business Analyst will work closely with the Functional Consultants to understand the business and functional requirements. They will identify overall test plan and individual test cases. Assist or lead test plan development and execution including conducting user acceptance testing ensuring implementation meets client's requirements. Develop Automated Test Framework (ATF) test cases while meeting the functional requirements of the project. Ensure all design requirements are met. Demonstrate implemented application and business process demonstrations to stakeholders. Create training materials and provide end user training. The work: -
Apply knowledge of ServiceNow to test solutions to validate that it meets or exceed requirements -
Build trusting relationships with project team -
Ensure all business and design requirements are met -
Lead quality management reviews -
Support or lead test plan development -
Conduct user and integration testing -
Take accountability for ensuring quality solutions are developed and deployed Here's what you need: (Qualifications) -
1 year of ServiceNow Business Analysis Experience -
Testing experience in a ServiceNow environment -
Experience with ServiceNow Configuration -
U. S. Citizen Bonus points if you have: |
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