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Reg Pt Affairs/Svc Excl Coord - Fort Worth Texas
Company: Disability Solutions Location: Fort Worth, Texas
Posted On: 04/26/2024
Location:Medical Center - Fort WorthDepartment:Patient Relations/ServicesShift:First Shift (United States of America)Standard Weekly Hours:40Summary:The coordinator is responsible for assuring compliance with the regulatory requirements involving patient rights, complaints, grievances, and self-determination (Advance Directives) established by external auditing agencies, including The Joint Commission (TJC), the Centers for Medicare and Medicaid Service (CMS), The Texas Department of Health (TDH), and state and federal law. Responsible for maintaining appropriate focus on the departments regulatory responsibilities in each phase of the Patient Representative workflow. Coordinates materials to ensure familiarity with changes and updates to the relevant laws and mandates set forth by TDH, CMS and TJC. Responsible for conferring with Legal and Administration as needed to keep internal regulatory policies up to date. Coordinates internal practices to ensure the Medical Center remains in compliance with both auditing agency requirements and state and federal laws. Responsible for the corporate Conflict Resolution Program, functioning as an independent and objective individual reviewing and evaluating conflict issues/concerns within the organization. Works with regulatory agencies, as required, to address those concerns appropriately. Provides strategic direction and oversight for efforts to improve service recovery in all clinical areas. Assures compliance with State and Federal regulatory requirements and policies that govern all Medical Center operations involving conflict resolution and service excellence. Education & Experience: |
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