Hotel Front Desk Night Auditor - Pflugerville Texas

Company: Quality Inn & Suites
Location: Pflugerville, Texas
Posted On: 04/18/2024

Are you a genuine people person who excels with numbers and has a passion for providing excellent customer service? Our property is seeking a night auditor to join our growing group of hospitality professionals. We provide the training, tools, and the team to help bring your career to the next level. If this sounds like an opportunity you'll love, please start your application today!

Responsibilities:

--- Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process
--- Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required
--- Produce and distribute daily weekly, and monthly reports to hotel management, department heads, and general manager
--- Process additional administrative, bookkeeping. and accounting procedures as required
--- Ensure all guests feel they are having an exceptional experience at the property


Qualifications:

--- Excellent customer service and communication skills are required
--- Diploma or equivalent from high school is required; some college is desired
--- Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required
--- Must be computer proficient; experience with accounting or reservation software is a bonus
--- Flexible overnight hours are required


About Company:
Get more value for your hard-earned money at the Quality Inn & Suites-- - Round Rock, Texas located a short drive away from Austin, TX. This hotel has an excellent work environment created by our amazing and friendly team members. We have an excellent bonus program that rewards our employees that excel in their duties. The management team invests in all of our employees and we provide lots of room for growth and personal development. If you are looking for a family-like environment with a great culture - look no further! You'll not only join one of the fastest-growing hotel brands in its market place, but also a multi-skilled team where everyone can be themselves and at the same time constantly find smart ways to make work fun. More...

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