PSR/Referrals - Highpoint Endocrinology - Gallatin Tennessee

Company: Highpoint Health - Sumner
Location: Gallatin, Tennessee
Posted On: 05/08/2024

Facilitates the patient referral process and obtains appropriate pre-certifications as requested by the provider(s). Responsible for greeting patients; check-in, check-out, scheduling and managing telephones and messages. Collects and posts co-pays, deductibles and past due patient balances at the time of service. -
Reports to: Office Manager I or II per clinic structureProcesses all insurance referrals and/or pre-certifications. - -Facilitates patient appointments with specialists, imaging, rehabilitation services, physical therapy and any/all other facilities the provider recommends for patient care. - -Serves as a referral resource for patients, clinical and front office personnel should a patient call or be present within the office. - -Handles information requests, including reviewing files and records, answering inquiries, and responding to incoming work requests. - -Greets visitors and communicates with patients and providers. - -Checks patients in and completes the intake process to include insurance verification and updating demographic information. - -Collects appropriate co-pays and communicates any financial liability to the patient. - -Organizes and sets up appointments for some of the providers as needed. Follows up on special function needs. - -Performs electronic chart pre-load process. Also scans documents to the patient electronic chart. - -Performs administrative or clerical duties as assigned, including filing, reception, scheduling, and data entry,Minimum Education
High school diploma or equivalent X Required - -Required Skills
Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action. - -Required Skills
Certifications:
BLS certification from the American Heart Association (AHA) or American Red Cross (ARC) - Required within 90 days of hire, if not current upon hire. - -Minimum Work Experience
2 years Medical Office experience Preferred
Experience with Medical Referrals PreferredEqual opportunity and affirmative action employers and are looking for diversity in candidates for employment: Minority/Female/Disabled/Protected Veteran More...

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