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Technical Service Representative - Memphis Tennessee
Company: Pactiv Evergreen Location: Memphis, Tennessee
Posted On: 05/03/2024
Overview: Pactiv Evergreen Inc. (NASDAQ: PTVE) is a leading manufacturer and distributor of fresh foodservice and food merchandising products and fresh beverage cartons in North America and certain international markets. It supplies its products to a broad and diversified mix of companies, including full service restaurants and quick service restaurants, foodservice distributors, supermarkets, grocery and healthy eating retailers, other food stores, food and beverage producers, food packers and food processors. To learn more about the company, please go to the company website at pactivevergreen.com. - -Our Social Responsibility platform features a robust, employee-led Give Back program, which includes a matching gifts plan, community grants initiative, and our annual Company-wide Month of Action campaign. With each of these initiatives, our employees are empowered and equipped to give back to their communities and support the non-profits important to them and their families. Through our Give Back program, we own our commitment to Social Responsibility and live our purpose of Packaging a Better Future. Responsibilities: Job Description:The Technical Service Representative provides technical service and support for Evergreen's carton customers. This includes but is not limited to; Daily customer visits, Carton and Machines inspections, Training customers on both carton and machine, and general advising/ assistance on all Evergreen offers. Conducts/controls service activities as assigned to ensure timely customer support while meeting the goals and objectives for productivity and utilization.This individual will manage the following states: - Connecticut, Pennsylvania, New Jersey, Delaware, Maryland & Virginia. -Essential Duties: - Communicates well with customers, management, and other departments.
- Provides learning experiences for both customer and Evergreen's plant personnel on machine operation and/or carton performance.
- Learns and grows skill sets and competencies to achieve both business and personal development objectives.
- Meets corporate business and team objectives for antitrust compliance, business information protection, EEO, safety, quality, ethical behavior and learning.
- Performs the job safely within an environment, which the technician does not control.
- Wear appropriate required safety gear.
- Attend work regularly and reliably.
- Work flexible hours as scheduled or required for specific role.
- Use of appropriate PPE: approved safety shoes, hearing and eye protection as appropriate for work area, gloves according to work tasks, and other PPE as assigned and required.
- Tools and Equipment: Various writing utensils, radios, phone, computer, printers, fax machines, calculators, various computer software required for specific roles. Qualifications: Qualifications:
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