Customer Service/Call Center Representative - Greenville South Carolina

Location: Greenville, South Carolina
Posted On: 05/04/2024

• Receive a high volume of inbound calls with varying degrees of questions or concerns

• Keep record of customer interactions, record details of inquiries, complaints, or comments, as well as actions taken

• Use computer system to track, gather information, and/or troubleshoot the items raised by the customer

• Achieve productivity standards and goals set by the company while maintaining high level of customer service

• Refer unresolved customer issues to designated call center department or supervisor for further investigation More...

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