Current Statistics
1,753,405 Total Jobs 373,820 Jobs Today 17,913 Cities 222,695 Job Seekers 146,729 Resumes |
|
|
|
|
|
|
Veterans Preferred - Customer Process Team Lead - Allentown Pennsylvania
Company: US11345-AIRGAS Airgas USA, LLC Location: Allentown, Pennsylvania
Posted On: 05/03/2024
Military Veterans are Encouraged to Apply. -R10036929 Customer Process Team Lead (Open) Location: Allentown, PA - Snowdrift Rd - Management - East Region How will you CONTRIBUTE and GROW? Provide leadership to a regional team dedicated to supporting specified back-office financial tasks that are determined to be outside of the branch and plant responsibilities. Functions in collaboration with area and regional management to resolve issues related to contracts, leases, credit, disputes, aged small business collection, reporting and procedural requirements. - Provide direction for the staff to achieve the highest level of financial and administrative support and productivity standards for the East Region.
- Work with Customer Experience Manager to plan team assignments, project implementations and supervise team workload.
- Provide leadership and direction in overcoming problems and performing day to day tasks
- Establish and maintain clear and consistent lines of communication with regional and division departments relative to project plans, programs and issues, and customer specific information.
- Ensure compliance with all company policies & procedures, including, but not limited to Equal Employment Opportunity, workplace violence, drug-free workplace, and other policies to provide associates with a quality and safe work environment.
- Accounts Receivable/DSO - Manage small balance branch collection program, 250K - 300K, monthly.
- Supervise Dispute Management System for East. Ensure dispute are resolve with the order to cash method. Work with Customer Experience Manager on large and complicated projects
- Supervise team member in managing the new construction program from when the job site is created to closure.
- Analyze a customer's account from order to cash to assist with the initiate negotiation by the East regional sales team.
- Develop and provide standard and custom reports as requested.
- Maintain and manage all required reporting with in the team.
________________________ Are you a MATCH? |
|
|
|
|
|
|