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Manager, Data Management & Operations (Remote) - Philadelphia Pennsylvania
Company: Disability Solutions
Location: Philadelphia, Pennsylvania
Posted On: 04/20/2024
If you are a Jazz employee please apply via the Internal Career siteJazz Pharmaceuticals plc (NASDAQ: JAZZ) is a global biopharmaceutical company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases - often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines and novel product candidates, from early- to late-stage development, in neuroscience and oncology. We actively explore new options for patients including novel compounds, small molecules and biologics, and through cannabinoid science and innovative delivery technologies. Jazz is headquartered in Dublin, Ireland and has employees around the globe, serving patients in nearly 75 countries. For more information, please visit www.jazzpharmaceuticals.com and follow @JazzPharma on Twitter. Brief Description:The Manager, Data Management & Operations will bring data management experience and technical skills to manage the end-to-end life cycle of commercial data. The Data Management and Operations Role function is to set up proactive data quality checks, act as data stewards, focused on the day-to-day data operations & management tasks. This work will require collaboration with many partners, including other data teams, Analytics & Insights, IS, Medical, Field Analytics and Operations, and Commercial Teams. The individual has responsibility for integrating multiple data sources and run analysis based on the consolidated data. A successful candidate will have strong technical abilities with Alteryx, Tableau, SQL or R or Python, and Excel. They will be able to clean raw data files, merge and join tables, and run statistical queries and summarize the data. The Manager, Data Management & Operations reports into the Director, Data Strategy and Management (within US Business Operations).The position is part of Business Operations and will work with external and internal data management and information systems in support of the US organization. The role will be closely aligned to the US Commercial IS team to ingest data, maintain, and enhance data quality, structure the data for business consumption, and commercial systems management. The ability to independently manage multiple deliverables and shifting priorities with strong skills in project management, collaboration, decision making, and communication will be key to success.Success will be determined by the individual's ability to demonstrate exceptional communication, planning, strategy, program management, and organizational skills, with the ability to successfully drive multiple concurrent initiatives.Essential FunctionsData Management (Internal and External): - Collaborate with commercial, brand, and other functional areas to identify data sources needed to support brands, enable reporting on key metrics and inform business decision
- Develop SOPs and systems to ensure that reporting, storage, and handling of data sources meet compliance requirements
- Oversees maintenance of business rules and Data Quality Management activities to align with up/downstream data needs/changes
- Ensures operational compliance by implementing controls in organization systems and processes
- Performs proactive and ad-hoc data quality management checks to ensure data flows are fit for purpose and delivering accurate data
- Maintains list of data restrictions and compliance considerationsData Integration & Analysis:
- Partner with IS to ingest, standardize, and store data across all data feeds (internal and third party)
- Execute on request management processes (system) to prioritize and respond to data inquiries in alignment with business needs
- Field Analytics and Operations / Analytics and Insights Support
- Understanding of Activity Based data from systems such as Veeva CRM, Pharmaceutical Prescription (Rx) data and Specialty Pharmacy data to help support analytic teams
- Understanding of Tableau to assist in creating Dashboards for cross-functional teams
- Ability to use SQL, Python, etc. to work with cross-functional teams to accurately apply business rules to create and pull data cohorts and segmentsMaster Data Management / Governance:
- Institutionalize best practices for data usage across all brands and commercial projects
- Ensure that data collected internally and externally meets quality standards. Improve and enhance data quality checks
- Execute the business needs and requirements for master data management related to customer profiles, product hierarchy, territory alignments / mappings etc.
- Manage data governance processes focusing on quality, consistency, usability, and availability of customer, product, territory alignments, etc. to the business and downstream systemsGeneral:
- Vendor Management experience
- Manage multiple projects and deliver consistently to the expectations of different stakeholders
- Build strong partnerships and relationships, across the organization and externally, that lead to the highest levels of collaboration and effectiveness
- Demonstrate the ability to influence multiple stakeholders to ensure a high-level of team involvement in key business decisions while working effectively with business partners
- Work with Business Teams to understand the KPIs and Key Metrics and work with the IS team to build out the Business Ready Layers within the Jazz IS infrastructure
- Utilizing Technical / Coding Skills to help pull data from Business Ready Layers (BRLs) to support cross-functional teams to drive insights
- Leverage tools such as Alteryx to create data flow and cohort creations
- Create visualizations and automated workstreams using Tableau to help cross functional teams create the insights and story for sales and marketing leadership teamsRequired/Preferred Experiences and Skills
- Experience with commercial pharmaceutical systems and platforms, business analytics solutions, data warehouse and reporting, and master data management
- Strong commercial business and technology acumen
- Excellent communication, facilitation, influence, change management and consensus building skills
- Experience within the Oncology, Sleep, and Epilepsy markets
- Data Management and Governance experience required
- Meticulous, highly organized, and self-directed approach to work, including the ability to handle multiple projects simultaneously and prioritize competing tasks in time-constrained situations
- Proficiency with Excel, PowerPoint, and Word. Experience with Tableau, Alteryx, Veeva, and MDM is a plus.
- 6+ years in sales analytics, operations, and/or commercial IT, preferably in the pharmaceutical/biotech industryKey Competencies and Qualifications
- Collaboration. Influence without ownership by demonstrating competence and confidence, being a good listener, and effective use of persuasion and persistence to collaborate. Gaining the support and involvement of stakeholders and cross-functional partners is critical to success.
- Pursuit of Excellence: Thrive in a fast-paced, high-growth environment. The individual will have a strong drive to meet and exceed goals, even under adverse circumstances, and is willing to take ownership of problems and make decisions to move forward.
- Passion: Believe in what you do and have the desire to pursue something better and more valued. Use your drive and commitment to energize, engage and inspire growth.Required/Preferred Education and Licenses
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