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Support Engineer II - Toledo Oregon
Company: Solenis LLC Location: Toledo, Oregon
Posted On: 05/17/2024
Solenis is a leading global producer of specialty chemicals focused on delivering sustainable solutions for water-intensive industries, including consumer, industrial, institutional, food and beverage, and pool and spa water markets. Owned by Platinum Equity, the company's product portfolio includes a broad array of water treatment chemistries, process aids, functional additives, and cleaners and disinfectants, as well as state-of-the-art monitoring and control systems. These technologies are used by customers to improve operational efficiencies, enhance product quality, protect plant assets, minimize environmental impact, and create cleaner and safer environments. Headquartered in Wilmington, Delaware, the company has 69 manufacturing facilities strategically located around the globe and employs a team of over 16,100 professionals in 130 countries across six continents. Solenis is a 2023 US Best Managed Company, recognized three years in a row. For more information about Solenis, please visit .Description: - Routine service visits and testing as required to ensure safe and effective treatment programs, generate reports after each service visit and distribute as required
- Assists with technical issues at customer sites, brings any issues to the customers attention and puts together a plan for corrective action - ensures the sales account manager is kept informed
- Look for growth opportunities at existing customers and assist with growth opportunities at prospect accounts as required
- Assist with data analysis on program performance
- Participate in technical training opportunities for advancement of skills and knowledgeQualifications:
- Bachelor's Degree (Science or other technical degree). Would consider experience in lieu of a technical degree)
- Solving complex and non-routine technical problems
- Strong relationship management skills
- Industry and customer literate, or ability to pick up industry and Solenis technologies quickly
- Drive for results; proactively addresses complex issues
- Fluency in Microsoft Office (Word, Excel and PowerPoint)Perks!
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