Call Center - Oklahoma City Oklahoma

Location: Oklahoma City, Oklahoma
Posted On: 05/04/2024

Will take on average 40 inbound calls a day, must be able to speak intelligently about a customer?s issue with them, as well as be able to explain the issue to a next level engineer. Very little troubleshooting involved with transfer a majority of calls received to a second level engineer. Will handle some calls that are within scope of the position, for example dispatching hard drives, perc battery?s EXC. Excellent starting position. Selected candidates will interact with every department within Enterprise Technical Support. Selected candidates must be detail oriented and able to document every call they take using various tools provided by the client. More...

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