NCS Specialist - Oklahoma City Oklahoma

Company: Paycom Payroll Llc
Location: Oklahoma City, Oklahoma
Posted On: 04/25/2024

The NCS Specialist is responsible for onboarding and guiding new clients to achieve their first successful payroll within Paycom. The NCS Specialist will help educate new clients, customize system setup to client's needs, and ensure the smooth adoption of the Paycom solution.RESPONSIBILITIESImplement Paycom's solutions to clients, following Paycom's guidelines, and in accordance with the client's expectationsProactively anticipates client(s) needs and assesses riskCompletes conversion of data through Paycom's internal systems to ensure data integrityHolds internal and external partners accountable to project objectives and timelinesEasily adapts to internal process changes and stays up to date on product developmentsEnsures accuracy of all aspects of client setupActively drives the company vision through the utilization of the Paycom solutionCommunicates and collaborates effectively with clients and colleagues to establish cordial and effective working relationshipsMakes independent decisions on problem resolution that are consistent with Paycom policies and proceduresProvides guidance and training to team members as they are learning new skillsDemonstrates initiative by constantly looking for and recommending ways to improve the Implementation process and client experienceAdheres to all policies of Paycom, including those outlined in the Paycom Employee HandbookEducation/Certification:Bachelor's Degree Experience:In lieu of a Bachelor's degree, one (1) year of employment with Paycom.PREFERRED QUALIFICATIONSEducation/Certification:Bachelor's Degree in business-related fieldSkills/Abilities:Strong organizational skills while managing multiple tasks or projectsSoftware troubleshooting experienceConsistently and effectively executes client meetings with business acumenAbility to work as part of a cross-functional teamIntermediate knowledge of the industry, product, and processesDetail oriented and consistently delivers high-quality resultsIntermediate project management and planning skillsMaintains professional appearance and calm demeanorAbility to prioritize objectivesIntermediate problem solving and conflict resolution skillsWrites clearly and informativelyBilingual preferred (Ability to read, write and translate in both English and Spanish)Paycom is an equal opportunity employer and prohibits discrimination and harassment of any kind. Paycom makes employment decisions on the basis of business needs, job requirements, individual qualifications and merit. Paycom wants to have the best available people in every job. Therefore, Paycom does not permit its employees to harass, discriminate or retaliate against other employees or applicants because of race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, military and veteran status, age, physical or mental disability, genetic characteristic, reproductive health decisions, family or parental status or any other consideration made unlawful by applicable laws. Equal employment opportunity will be extended to all persons in all aspects of the employer-employee relationship. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation benefits, and separation of employment. The Human Resources Department has overall responsibility for this policy and maintains reporting and monitoring procedures. Any questions or concerns should be referred to the Human Resources Department. ****To learn more about Paycom's affirmative action policy, equal employment opportunity, or to request an accommodation - Click on the link to find more information: paycom.com/careers/eeocby Jobble More...

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