Parts Outside Sales-CSR - Dacoma Oklahoma

Company: Western Equipment
Location: Dacoma, Oklahoma
Posted On: 04/14/2024

Job Responsibilities/Duties

• Promotes and sells products and/or services to meet customer needs in the field
• Handles customer needs for the entire transactional process - looking up parts, pulling parts, selling parts, loading out parts
• Responsible for the entire inventory process with Non-Deere parts - receipting the parts under the price specified from the vendor
• Supplies Service Technicians with parts as required
• Assists with preparing and maintaining merchandise displays
• Verifies receipting-in of shipments and assists with placing Machine Down and Stock Orders in their proper inventory locations
• Follows up on shortages and expedites issues by reporting to the Warehouse Manager/Parts Manager - Does not act on the shortages
• Listens and records potential customer needs or sales/service leads
• Will assist in the auditing of customer orders in the customer bins - through making the > 14 day warning call
• Regularly stocks showroom - as needed
• Assists in keeping the parts department clean and orderly Experience, Skills and Knowledge
  • Must be respectful and diligent when representing Western Equipment
  • Basic data entry/keyboarding skills
  • Basic parts and machinery knowledge
  • Ability to work in a team environment
  • Ability to lift items weighing up to 75 lbs
  • High School diploma or equivalent experience
  • Fork lift license preferred **This is a safety sensitive position More...

        

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