Senior Desktop Engineer - Cleveland Ohio

Company: SourcePro Search
Location: Cleveland, Ohio
Posted On: 04/02/2026

SourcePro Search has an opportunity for a Senior Desktop Engineer to join the IT division at our client’s world headquarters in Ohio. This position offers a generous compensation/benefits package as well as relocation assistance. Responsibilities include: Perform user, system and support requirements gathering and analysis to provide design and architectural recommendations Research options providing functional and technical written evaluations of products and operating system upgrades and patches Develop, organize and maintain standard operational procedures Create desktop/laptop build processes for domestic /global sites Create and communicate systems and application standards Create and maintain systems documentation for testing and validation Package software and design distribution methods Perform software distribution and patch management to Windows PC's, laptops, and servers Maintain relevant and current knowledge and be a leader, within assigned technical fields Prioritize work efforts, multi-task in a very fast-paced environment, and provide timely and clear updates Lead large projects Manage the daily administrative and operational aspects for the group Provide technical consultations and presentations to IT as needed Create and lead configuration management processes, while following all change management guidelines. Provide disaster recovery planning for client technologies Perform post-implementation 3rd level support, identifying root cause with strategic solutions to problems. Qualifications: Bachelor degree required, with a strong preference for Bachelor of Science degree in Computer Science or Computer Information Systems Minimum 5-7 years' experience as Desktop Engineer including image creation/build, OS installation/troubleshooting, Application Packaging QA SMS/SCCM ' experience with creation, migration and deployment of application packages. Solid foundation designing and implementing distributions with Wise, Active Directory, SMS/SCCM for the full lifecycle with diagrams, workflow Visio's, support documentation, training and presentations. VBScript and/or PowerShell scripting Experience with Windows 7 or IE8 would be a PLUS, currently on WinXP Experience architecting a large Windows desktop/laptop/Active Directory environment (roaming profiles, etc) Experience leading and managing, deploying and supporting large scale O/S migrations and introducing new technology based on business needs and industry standards Resource Kit level knowledge of Windows 7, 2003, Windows 2000 Prof., and XP Ability to work independently without intensive oversight ' must be a go-getter and take initiative on a regular basis finding ways to avoid problems proactively rather than just fixing them after the fact) Initiative and ability to research problems independently, finding root cause Emphasis on sharing of knowledge through good communications, peer training and written documentation Technical Proficiencies Required: Microsoft desktop technologies Discipline to adhere to formal system lifecycle methodology Strong Background in the following areas: Windows 2003/2008 server Windows 7 & XP Desktop VBScript Image builds experience using Ghost/VMWare or similar technologies Knowledge of SQL a plus Wise Package Studio WMI SMS or SCCM Roaming Profiles for user settings, builds and distributions (AD) Advanced Networking concepts (TCP/IP, Routing, Firewalls, Network Security) Other useful proficiencies: MCSE, PMP, EE (for in-depth analysis and proactive vs. reactive approach) Windows Operating System installation/troubleshooting techniques Application compatibility remediation techniques Microsoft Deployment Toolkit Application packaging techniques Microsoft Office Microsoft SMS / SCCM Application Virtualization Operating System virtualization https://sourceprosearch.com/ More...

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