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Retail Manager, Healthcare Food Service - Cincinnati Ohio
Company: HHS Culinary and Nutrition Solutions, LLC Location: Cincinnati, Ohio
Posted On: 05/03/2024
Retail Manager, Healthcare Food Service Bench Position, May Require Travel Salary $55,000.00-60,000.00Retail Manager, Healthcare Food Service The Retail Manager manages the day-to-day operations of a retail environment to create a profitable cafe where hard-working hospital staff and families of patients can take a break and enjoy a nice meal. Lead a goal-oriented retail food service department to create a team environment that is effective, productive, and rewarding. Responsibilities - Manage the cafe retail area to provide excellent customer service and support revenue growth
- Provide leadership that supports a team environment that fosters morale, passion, quality, and respect
- Develop and monitor evaluation processes for customer satisfaction
- Demonstrate continuous ability to maintain and/or improve customer satisfaction through communication, integrity, and performance
- Lead retail team member recruiting, training, development, scheduling, and assignments
- Perform daily inspections and assessments and coach and counsel team members
- Manage and monitor all department sales and costsSkills
- Interpersonal Skills: Ability to interact with individuals at all levels of the organization
- Communication: Effective written, spoken, and non-verbal communication as well as presentation skills
- Customer Service: Service-oriented mentality with a focus on exceeding expectations
- Professionalism: Maintain a positive and professional demeanor
- Proactivity: Self-motivated with the ability to effectively prioritize projects and needs
- Team Player: Willingness to collaborate and provide support where needed to achieve outcomes
- Business Ethics: Demonstrate integrity, respect, and discretion in all business dealings
- Organization: Attention to detail and ability to effectively manage tasks in a fast-paced environmentRequirements
- Minimum associate's degree; bachelor's degree preferred
- 5+ years of retail food experience in quick-serve restaurants, supermarket merchandising, or fine dining
- 3+ years of management
- Experience with cash handling policies and procedures
- Familiarity with various point of sales (POS)/register systems
- Knowledge of hospital food service operations
- Computer skills including word processing, spreadsheets, email, and ordering platforms
- Must be willing to relocate for promotion opportunitiesNot Required But a Big Plus
- Proficiency in languages other than English, especially Spanish
- Certified Dietary Manager (CDM), or willingness to obtain certification within 18 monthsWhat We Offer
- Paid time off (vacation and sick)
- Medical, dental, and vision insurance
- 401(k) with employer match
- Employee assistance program (EAP)
- Employee resource groups (ERGs)
- Career development and ongoing trainingImportant to Know
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