Quality Assurance Engineer (NPI) (SALISBURY) - Salisbury North Carolina

Company: JABIL CIRCUIT, INC
Location: Salisbury, North Carolina
Posted On: 03/24/2026

How you will make an impact - We are hiring an NPI Quality Assurance Engineer to lead product and process quality for our cloud operations in Salisbury. In this role, you will manage ISO 9001:2015 systems, develop control plans and quality gates from NPI through ramp, and apply data‑driven methods to prevent defects. - This is a hands‑on role requiring strong engagement with production lines, manufacturing data, and advanced manufacturing processes for liquid‑cooled servers and racks. - As the NPI Quality Assurance Engineer, you will ensure products, processes, and systems meet customer, regulatory, and internal standards throughout the full product lifecycle. What will you do? Customer Requirements Review - Evaluate customer requirements in early phases and ensure compliance, including BOMs, specifications, and incoming quality criteria. QMS Leadership - Maintain and improve ISO 9001:2015 processes, work instructions, and records. - Support internal audits and prepare for external/customer audits. NPI to Ramp - Identify CTQs, develop control plans, and complete PFMEAs. - Perform MSA/GR&R, verify process capability (Cp/Cpk), and conduct FAI for new products. - Capture and support lessons learned for current and future launches. Liquid Cooling - Define and enforce incoming quality criteria for liquid‑cooling assemblies, including pressure‑ and leak‑test limits. - Maintain leak‑prevention protocols and sensor‑based monitoring. - Validate coolant fill, purge, filtration, and cleanliness processes. - Audit cooling and fluid‑handling operations to ensure quality, safety, and reliability. - Lead CTQ analysis and support PFMEA and control plan development. - Oversee equipment quality lifecycle, including qualification, calibration, troubleshooting, and upgrades. In‑Line Quality & Yield - Implement SPC on critical processes; monitor FPY, DPPM, and escapes. - Deploy mistake‑proofing and lead containment when process signals drift. Supplier Quality - Support definition of incoming inspection criteria for NPI. - Assist with supplier CTQ identification, material storage processes, and supplier qualifications. Customer Quality - Lead 8D/A3 investigations for returns and complaints. - Drive CAPA implementation and communicate results to customer quality teams. - Identify gaps and coordinate cross‑functional corrective actions. Digital Quality - Automate data flow from MES/ERP systems. - Develop real‑time dashboards and alerts. - Use control‑chart behavior to recommend corrective actions. Documentation & Training - Publish procedures and one‑point lessons. - Train operators and technicians on CTQs, audit discipline, and error‑proofing. - Translate customer and regulatory requirements into internal instructions and visual aids. Success Metrics - FPY/yield increases; DPPM reductions. - Zero major audit findings. - CTQs Green at launch. - Verified CAPA effectiveness with reduced recurrence. - Decreased COPQ with measurable savings. - Reduced CCAR closure time. Work Model & Travel - On‑site role at Salisbury integration and test lines. - Travel to suppliers and customers up to ~15–20%. - Frequent collaboration with Manufacturing/Process, Test, SQE, NPI/PM, Industrial Engineering, and Customer Quality. Education - Bachelor’s degree in mechanical, Industrial, Manufacturing, Electrical Engineering, or equivalent experience. Experience - 5–8 years in Quality or Manufacturing Engineering for cloud/data‑center hardware or complex electromechanical systems. - Hands‑on experience with ISO 9001:2015, internal auditing, PFMEA, control plans, PPAP/FAI, MSA, SPC, and 8D/A3. - Proficient in Excel/Sheets and BI tools (Power BI, Tableau, Looker). Preferred - ASQ CQE or Six Sigma Green Belt. - Experience with server/rack integration. - Supplier development (APQP/PPAP) and customer‑facing quality experience. - Familiarity with MES, PLCM, and ERP (SAP). Physical Requirements - Time on production floor; ability to lift 25–30 lbs. occasionally; PPE use as required. What Can Jabil Offer You? Along with growth, stability, and the opportunity to be challenged, Jabil offers a competitive benefits package that includes: - Medical, Dental, Prescription Drug, and Vision Insurance with HRA and HSA options - 401K Match - Employee Stock Purchase Plan - Paid Time Off - Tuition Reimbursement - Life, AD&D, and Disability Insurance - Commuter Benefits - Employee Assistance Program - Pet Insurance - Adoption Assistance - Annual Merit Increases - Community Volunteer Opportunities More...

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