Auto Service Desk Coordinator - Raleigh North Carolina

Location: Raleigh, North Carolina
Posted On: 06/23/2025

About the Role: We're looking for a dependable, detail-oriented person to join the team at a busy service center that's also connected to a public gas station. This role involves a mix of administrative tasks and customer interaction - perfect for someone who's organized, friendly, and comfortable juggling multiple responsibilities. No automotive experience required - full training provided! What You'll Be Doing: Greet customers and answer incoming phone calls Check in service customers and create repair orders Help fuel customers at the on-site gas station when needed Create repair estimates and communicate repair needs clearly Order parts for approved repairs and handle any returns Create purchase orders and deliver parts to technicians Accept rent payments and issue receipts Scan completed repair orders into the system Reconcile payments for repairs, rent, gas, and A/R at end of day What We're Looking For: Strong customer service and phone skills Great attention to detail and ability to multitask Organized and reliable, with a team-player mindset Automotive experience is a plus but not required Willingness to learn and take on a variety of tasks Perks: Temp-to-hire opportunity with potential to grow On-the-job training Supportive team and work environment Lots of variety - no two days are the same! Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply. California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: https://jobs.beaconhillstaffing.com/eeoc/ Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records. Company Profile: Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement. Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs. Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com . Benefits Information: Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings. We look forward to working with you. Beacon Hill. Employing the Future (TM) More...

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