Senior Operations Manager - Durham North Carolina

Company: SBM Management
Location: Durham, North Carolina
Posted On: 05/05/2024

Description

Position at SBM Management



SBM Management is searching for a dynamic Sr Operations Manager to assist with coordinating and directing operations necessary to carry out contractual responsibilities between SBM and customers including any and all necessary planning, supervision, budgeting, vendor and supply contact, customer relations and other high level managerial or supervisor responsibilities.
Responsibilities

Responsible for supporting overall direction, coordination, and evaluation of the account
Helps to plan and develop work schedules to ensure contracted service
Inspect and evaluate physical condition of establishment for safety and quality
Audit and maintain inventory, supplies and equipment
May be assigned responsibilities within insite compliance
Investigate and promote improved equipment and methods
Review customer service requests to ensure quality and priority
Analyze and facilitate budgets to identify areas of cost savings and improvement
Ensure site meets continuously budgeted goals
Assist with the advancement of developing new markets, increasing market share and obtaining a competitive position in the industry
Coordinate program specifications and requirements for potential proposals and contracts
Help prepare and maintain reports on all financial aspects of the business, including forecasting and trends
Ensure safety and regulatory compliance with local, state, and federal regulations such as, FLSA, OSHA, ADA, etc.
Act as liaison between company, customers, clients, employees, and subcontractors
Conduct meetings to maintain consistent, timely and effective communication within all levels of the business (customers, clients, and employees)
May stand in for management when needed
Some travel may be required for this position

Qualifications


Bachelor's degree or equivalent experience
2-4 years related experience and/or training in facility management is preferred
2-4 years of supervisory or management experience is preferred
Proficiency or advanced knowledge of Microsoft Office Suite
Some Facilities/Janitorial experience would be a bonus, but not necessary for the right person
A person should have presentation skills, critical thinking, problem-solving, and the ability to form and maintain business relationships, computer proficient
Local candidates preferred
Long standing customer service experience preferred
Operations management experience
Facilities management / maintenance preferred
GMP background is a plus
Bilingual in Spanish and English preferred

Compensation: $100,000 - $125,000 per year
Shift: TBD
SBM Management Services, LP and its affiliates are proud to be equal opportunity workplaces. We are committed to equal employment opportunity regardless of race, sex, color, ancestry, religion, national origin, sexual orientation, citizenship, age, marital status, disability, gender identity, Veteran status, or other legally protected status.


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