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Director, Infrastructure & Operations - New York New York
Company: Simon & Schuster Location: New York, New York
Posted On: 05/09/2025
1230 Ave of the Americas, New York, NY 10036, USA Req #480Monday, March 24, 2025Simon & Schuster was named to Forbes magazine list of America's Best Mid-Size Employers 2022. Simon & Schuster is a global leader in general interest publishing, dedicated to providing the best in fiction and nonfiction for readers of all ages, and in all printed, digital and audio formats. Its distinguished roster of authors includes many of the world's most popular and widely recognized writers, and winners of the most prestigious literary honors and awards. It is home to numerous well-known imprints and divisions such as Simon & Schuster, Scribner, Atria Books, Gallery Books, Pocket Books, Adams Media, Simon & Schuster Children's Publishing and Simon & Schuster Audio and international companies in Australia, Canada, India and the United Kingdom, and proudly brings the works of its authors to readers in more than 200 countries and territories. For more information visit our website at www.simonandschuster.com.Simon & Schuster is seeking a Director, Infrastructure and Operations, responsible for leading, planning, and maintaining a robust technical infrastructure that supports critical business operations. This role focuses on developing and implementing infrastructure strategies, optimizing on-premises and cloud environments, and ensuring high availability, scalability, and security across all IT systems. This position will lead operational excellence in infrastructure management while aligning technology with business objectives.Job Duties: - Develop and execute a long-term infrastructure strategy, ensuring scalability, security, and efficiency.
- Architect and oversee the organization's technical infrastructure, including on-premises data centers, cloud (Azure), networking (LAN/WAN/Wireless), storage, virtualization, and IT security.
- Lead the design, deployment, and management of enterprise platforms, including M365, IaaS, SaaS, and hybrid cloud solutions.
- Oversee and govern outsourced infrastructure services, ensuring vendors meet SLAs, performance benchmarks, and security requirements.
- Collaborate with external providers to drive operational and technological innovation, optimize costs, and align outsourced services with business and technology objectives.
- Oversee identity and access management, including Azure AD, domain management, DNS, and VPN configurations.
- Manage network reliability and optimization, including SD-WAN, firewalls, and security protocols.
- Define and monitor service levels, agreements, and key infrastructure performance metrics, identifying areas for improvement.
- Assess, propose and manage the deployment of process automation to improve operational effectiveness.
- Lead and manage infrastructure-related projects, including cloud migrations, data center modernization, and disaster recovery strategies.
- Establish and enforce IT security best practices, aligning with compliance frameworks (ISO, NIST, etc.).
- Monitor and optimize system performance, capacity planning, and cost management for IT infrastructure.
- Provide strategic direction for infrastructure investments, evaluating emerging technologies to drive business value.
- Manage vendor relationships, contracts, and service providers for infrastructure solutions and outsourced services.
- Deep technical expertise in infrastructure architecture, networking, and systems design.
- Proven ability to design and implement secure, high-availability systems.
- Strong leadership and decision-making capabilities in complex technical environments.
- Manage vendor relationships, contracts, and service providers for infrastructure solutions.
- Ability to drive strategic initiatives and implement emerging technologies.
- Proficiency in automation, scripting, and infrastructure management tools.
- Optimize system performance, capacity planning, and cost management.
- Expertise in IT security principles, compliance, and risk mitigation strategies.
- Effective stakeholder management and the ability to align technology with business needs.Experience and Education:
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