Parts And Inventory Specialist - Canastota New York

Company: Clark Equipment Rental
Location: Canastota, New York
Posted On: 04/27/2025

Clark Equipment Rental & Sales is seeking a detail-oriented and highly organized Parts Specialist to support our Service Department and internal operations. This role is responsible for sourcing, ordering, and tracking parts, maintaining accurate inventory records, managing service consumables, and providing top-tier customer service to both internal teams and external customers.

Responsibilities:
Parts Ordering & Fulfillment
--- Accurately fulfill parts requests from mechanics, the sales team, and the service department.
--- Research and identify the correct parts using OEM resources and equipment manuals.
--- Source parts in the most cost-effective and time-efficient manner.
--- Manage partial shipments and ensure timely fulfillment of all orders.
--- Maintain records of parts ordered and received for work order documentation.

Inventory Control
--- Maintain precise and up-to-date inventory using Clark Equipment's POR system (and any future systems).
--- Conduct regular inventory counts and reconcile discrepancies.
--- Monitor stock levels for service consumables and reorder as necessary.

Customer Service & Sales Support
--- Respond promptly to calls, emails, and walk-in customers to determine part needs.
--- Assist customers with identifying and ordering the correct parts.
--- Proactively upsell components commonly sold together to improve customer satisfaction and increase revenue.
--- Handle customer concerns and complaints professionally, ensuring a positive experience.

Qualifications:
--- High school diploma or equivalent required.
--- Previous experience in a parts role within the heavy equipment or automotive industry is preferred.
--- Strong computer proficiency and familiarity with inventory management systems.
--- Working knowledge of shipping, receiving, and order fulfillment processes.
--- Exceptional communication and interpersonal skills.
--- Ability to multitask and work effectively in a fast-paced environment.

About Company:
Clark Equipment Rental is a trusted provider of construction equipment. With 20 years of experience, we have established ourselves as a staple in Syracuse's construction and heavy equipment business. Our old-fashioned yet adaptable approach to business has allowed us to successfully serve thousands of customers around the globe.

We have a great support team in place and want to add more positive and upbeat key players so that we can get to the next level.

Our employees love us because...

Of our Untouchable Benefits!!

401(k) dollar-for-dollar match to 6%70% of health care premiums are paid for by the company, including family70% of the vision premium is paid for by the company70% of dental premiums are paid for by the companyNo-cost life insuranceUniform provided (Mechanics)Annual boot program (Mechanics)Factory training provided (Mechanics)Work-life balance More...

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