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Billing and Operations Analyst - New York New York
Company: Align Communications Location: New York, New York
Posted On: 05/08/2024
Join the Team! Is technology your passion? Do you want to work with smart, forward-thinking individuals? Do you want to grow in career you love? At Align, our professionals are the key to our success. We dont just hire talent, we invest in exceptional people who are forward-thinking, results-driven, and passionate about what they do. Were a group of tech-savvy professionals who are motivated by making an impact. Our culture is one of unbounded opportunity that celebrates the passions, skills and ideas of our teamwork hard, play hard, be smart! We believe great communities lead to great companies. Thats why we offer a dynamic workplace where you feel inspired, engaged and innovative. We offer professionals opportunities to train in the leading technologies, make an impact within the industry and acquire valuable new skills whether on client sites or in one of our regional offices. Position Overview Align is seeking to hire a person join our operations team which manages ConnectWise, focusing on the billing and project/agreement setup aspects of the system. The successful candidate will be an enthusiastic and high-energy individual. This individual will aid in managing our Professional Services Automation System (PSA) ConnectWise, collaborate on purchasing tasks and provide support for our monthly billing procedures. - This position will report to the Operations Manager
- The hybrid position will be based out of our New York City Office 3 days per week, but will be able to work remotely 2 days a week.
- This is a full-time position offering full benefits, a salary in the $65K to $75K range, paid training, and performance-based bonuses Responsibilities
- Be part of a team of ConnectWise Professional Services Automation (PSA) systems administrators primarily focusing on billing and project/agreement setup, while helping with purchasing tasks as required
- Assist in conducting end-of-month billing processes
- Ensure sales tax is accurate within the billing systems
- Manage sales / use tax resale certificates
- Maintain and update relevant ConnectWise settings
- Coordinate special projects with a focus on processes and related business operations systems integration and automation
- Prepare ad hoc reports using ConnectWise and help collecting, analyzing, and presenting data as appropriate
- Attend internal and external meetings as required and provide data required for executives to make well informed decisions
- Additional responsibilities consistent with this role may be required Qualifications
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