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Account Executive, Higher Education Sales - New York New York
Company: T-Mobile Location: New York, New York
Posted On: 05/03/2024
Be unstoppable with us!T-Mobile is synonymous with innovation-and you could be part of the team that disrupted an entire industry! We reinvented customer service, brought real 5G to the nation, and now we're shaping the future of technology in wireless and beyond. Our work is as exciting as it is rewarding, so consider the career opportunity below as your invitation to grow with us, make big things happen with us, above all, #BEYOU with us. Together, we won't stop!Position Overview As a Higher Education Account Executive, your performance is evaluated on your ability to meet sales expectations and maintain a high level of job performance through a variety of metrics focused on building the business. The quality and method of work must be consistently completed in accordance with T-Mobile's core values. To be successful in this role, you must demonstrate your ability to sell at the C-suite level, and build proven executive relationships based on trust and expertise in the higher education vertical.Position Responsibilities: - New Sales activities: Apply contact list to call leads to generate sales opportunities. Exceed monthly sales, renewal, and churn target goals. Welcome customers to T-Mobile and review service agreement, answer questions regarding service, and probe for additional business. Sustain monthly call goals as expectations decide. This is a new business development role, prospecting and hunting for new business.
- Account Management and Maintenance Activities: Establish and nurture customer relationships to drive sales and increase customer base. Complete Customer account maintenance resulting from account reviews. Provide account analysis to determine up-sell and renewal offers. Supervise and resolve customer issues. Track individual account activity and results.
- Extensive use of CRM tools such as Salesforce.com for territory and funnel management. Provide accurate and complete reporting as requested/required.
- Own the account team and handle the complete life-cycle of the customer experience.
- Successfully completes continuous training to maintain knowledge of products, services, and sales approaches. Uses automated knowledge system, as well as any training tools provided to deliver outstanding service to meet T-Mobile's efficiency and quality standards.
- Attains efficiency and sales goals based on targeted metrics. Meets/exceeds all departmental goals and business objectives.
- Disburses adjustments and credits as appropriate within established limits and criteria.
- Supports team initiatives and builds an inclusive environment.Education:
- Bachelor's Degree preferredWork Experience:
- 4 years professional sales experience selling into Enterprise Accounts, Higher Education, State or Local Government required
- Microsoft Excel required
- Attention To Detail, Problem Solving, Sales Analysis skills required
- Experience in crafting and delivering presentations required
- 4 years Business Sales Experience required
- 2 years Wireless Industry Sales Experience preferred
- 2 years Telecom/Technical Sales Experience preferredOkay. You've seen what we're looking for and you're up to the challenge. Here's what we can offer you in exchange for your outstanding work:
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