Field Service Engineer - New York New York

Company: Orion Talent
Location: New York, New York
Posted On: 04/28/2024

Title: Field Service Engineer
Location: New York, NY (Island of Manhattan)
Shift: Day Shift
Compensation: 90K, 5 hours average overtime a week.
Benefits: Comprehensive Corporate Benefits Package (Medical, Dental, PTO, 401K), Cell phone, laptop, and company car. Relocation assistance. Profit sharing after 90 days.
Travel: Local travel within assigned territory within 2 hours. 20% overnight travel.

Position Description:
As a Field Service Engineer, you play a vital role in ensuring our products are operating at their peak performance, especially in critical settings such as cancer clinics across the island of Manhattan. Your expertise in X-ray theory and troubleshooting supports these vital healthcare facilities, directly contributing to the care and recovery of patients. Beyond calibrating and optimizing our medical equipment, you will delve into the complexities of diagnostic and therapeutic devices, ensuring their reliability and efficacy in detecting and treating cancer.
--- Install and service Company products, including mammography, digital mammography, bone densitometry, and mini c-arms, covering electrical, mechanical, and software components.
--- Maintain high levels of customer satisfaction by delivering exceptional service and support.
--- Complete all necessary service actions, system checks, and upgrades according to company procedures.
--- Collaborate with other Field Engineers as needed to ensure efficient service delivery.
--- Uphold regulatory requirements and quality standards to maintain a positive customer service reputation.

Requirements:
--- Self-starter with the ability to work independently and travel as required.
--- Strong multitasking skills, capable of setting priorities and scheduling work effectively.
--- Analytical thinking and problem-solving abilities in high-pressure customer environments.
--- Flexibility to work varying hours and overtime on short notice, including being on call after regular working hours.
--- Mechanical aptitude and a commitment to professionalism. More...

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