Logistics TMS Administrator - Buffalo New York

Company: Lactalis American Group
Location: Buffalo, New York
Posted On: 04/20/2024

DescriptionLactalis American Group is currently seeking candidates to join our Transportation team in Buffalo, NY.--Lactalis, the world leader in dairy, is a family-owned business with more than 85,000 pragmatic and ambitious professionals worldwide, committed to nurturing the future by providing healthy and delicious dairy products that bring people together every day. We produce award-winning dairy products that bring people together every day. We offer an enviable range of dairy brands including Galbani, Prsident, Kraft Natural Cheese, Cracker Barrel, Black Diamond, Parmalat, Siggi s, and Stonyfield Organic in addition to several brands imported from our affiliates in Europe.--At Lactalis, our core values of AMBITION, ENGAGEMENT, and SIMPLICITY are at the heart of everything we do. We are dedicated to building a safe, diverse, inclusive, and authentic workplace and we know that our candidates come from many different backgrounds, cultures, and experiences. If you re excited about this role but your past experience doesn t align perfectly with every qualification in the job posting, we still encourage you to apply and share with us your STORY, your PASSION, and your EXPERTISE! --You may be just the perfect candidate for this or other roles within our company.--Lactalis is an equal employment opportunity employer. We will not discriminate against applicants with regard to any legally-recognized basis including, but not limited to: veteran status, race, color, religion, sex, national origin, age, marital status, sexual orientation, and physical or mental disabilities.--From your PASSION to oursThe Transportation Administrator is responsible for scheduling pickup and delivery appointment times for all transportation flows across the US network. This includes excellent interpersonal communication between departmental colleagues, customers, and transportation service providers. Telephone, e-mail, and internet-based software tools are utilized to coordinate appointments, appointment changes, and status updates. In addition, internal and external reporting using MS Word and MS Excel related to transportation planning and transportation execution performance is conducted on a periodic basis. This position requires regular communication and collaboration with departmental colleagues to achieve departmental objectives.From your EXPERTISE to oursKey responsibilities for this position include: Responsible for answering phone calls & emails and providing customer assistance related to scheduling and status . Schedule/Reschedule appointment times for pickups and deliveries across the US distribution network, suppliers, and customers Use of multiple software scheduling tools across the Lactalis
distribution network (One Network) and customers/suppliers. Process scheduling changes due to order changes that result from
past cut-off
requests. Actively maintain current scheduling tools (Ortec, OneNetwork, & Excel), with specific emphasis on timely and accurate data maintenance of these tools. This description reflects management s assignment of essential functions, it does not proscribe or restrict the tasks that may be assigned. Travel and/or extended or off-work hours may be required. This description reflects management s assignment of essential functions, it does not proscribe or restrict the tasks that may be assigned. To fulfill these responsibilities, tools such as a computer, phone, and/or allowance(s) may be provided. Reasonable accommodations may be made to enable individuals with disabilities to perform these Essential Duties and Responsibilities.RequirementsFrom your STORY to oursQualified applicants will contribute the following:Experience At least 2 years experience with Transportation Planning (appointments, high volume customer interaction) or related distribution/transportation experience Transportation Dispatch (coordination with carriers). Manual experience is acceptable, the use of systemic tools is preferred.Specialized Knowledge Knowledge of the United States geography, and awareness of transportation and/or warehouse operations is of benefit.Skills/Abilities Intermediate knowledge of Microsoft Word & Excel. Excellent verbal communication skills and experience with customer interactions via phone/email are required.Education A minimum of a High School Diploma and preferably some post-secondary education.#LI-Hybrid More...

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