Customer Service Representative - English/Spanish Bilingual - Bernalillo New Mexico

Company: Alorica
Location: Bernalillo, New Mexico
Posted On: 05/18/2024

Now Hiring English/Spanish Bilingual Customer Service Representatives!Find yourself with Alorica, a global leader in customer experience. As an English/Spanish Bilingual Customer Service Representative, you'll be playing a vital role in addressing concerns, providing top-notch support, and making a difference one interaction at a time.What You'll Do: Help customers with product/service support Document call-related information for auditing and reporting Maintain and update customer information as necessary Upsell current customers on new or enhanced servicesWhat You ll Get: Health, dental, and vision coverage/HSA Paid holidays and sick time 401(K) retirement plans Leadership programs Paid training and tuition reimbursement Employee discounts program (groceries, travel, insurance, phone plans, health and wellness, pet supplies, and more) Employee assistance program Additional voluntary benefits More...

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