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Part Time CSA , Rye, NH / Req #1051 - Rye New Hampshire
Company: Partners Bank Location: Rye, New Hampshire
Posted On: 04/20/2024
Department: Branch AdministrationReports to: Branch Manager/Assistant Branch ManagerSupervises: NoneStatus: Part Time - 29 hours per week / Non-exempt / On-Site Only Must already be authorized to work in the United States. Relocation is not provided.Partners Bank is a rapidly growing community bank with operations in Maine and New Hampshire that has established superior service level expectations. We offer generous compensation and benefits while fostering opportunities for growth and flexible work schedules when appropriate. Summary for Part-Time Customer Service Assistant (CSA): - Perform a variety of teller and customer service duties as needed.
- Highly proficient in the processing of teller transactions, and able to complete basic customer service-related tasks such as opening routine checking, savings and certificate of deposit accounts, processing account maintenance, etc.
- Working within established guidelines, policies and procedures, the CSA will sell and service all deposit accounts, handle various customer inquiries and provide prompt problem resolution.
- Strong knowledge of the Bank's various deposit and electronic banking products and services is required.
- Using needs-based sales techniques, uncovers referral opportunities and recommends appropriate products and service to meet customers' needs. Job Requirements for Part-Time Customer Service Assistant (CSA):
- Minimum of one year of teller or customer service banking experience in a branch or call center environment.
- Strong sales, service, interpersonal and communication skills.
- Interacts well with others and enjoys working with a variety of people in a team environment.
- Strong organizational, technical and computer skills.
- Adapt well to change and is able to effectively multitask.
- Strong knowledge of teller and customer service processes, policies, guidelines and procedures.
- Satisfactory product knowledge of banking products and service with ability for further development. Specific Job Functions for Part-Time Customer Service Assistant (CSA):
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