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Non-Certified Pharmacy Technician - Omaha Nebraska
Company: Hy-Vee Food Stores Location: Omaha, Nebraska
Posted On: 04/25/2024
At Hy-Vee our people are our strength. We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other. Job Description: Job Title: Pharmacy Technician - Non Certified Department: Pharmacy FLSA: Non-Exempt General Function: Provides prompt, efficient and friendly customer service. Assist pharmacists in the preparation and distribution of prescription medications. Core Competencies -
Partnerships -
Growth mindset -
Results oriented -
Customer focused -
Professionalism Reporting Relations: Accountable and Reports to: District Store Director; Store Manager; Assistant Managers of Health Wellness Home, Store Operations and Perishables; Pharmacy Department Manager; Staff Pharmacists Positions that Report None Primary Duties and Responsibilities: -
Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store. -
Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store. -
Makes an effort to learn customers' names and to address them by name whenever possible. -
Assists customers by: (examples include) -
escorting them to the products they're looking for -
securing products that are out of reach -
loading or unloading heavy items -
making note of and passing along customer suggestions or requests -
performing other tasks in every way possible to enhance the shopping experience. -
Answers the telephone promptly and provides friendly, helpful service to customers who call. -
Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment. -
Handles inquiries that do not require a pharmacist's expertise and judgment. -
Accepts new written prescription orders and telephoned refill requests at the discretion of the supervising pharmacist. -
Takes orders from or calls doctor's offices for refill prescriptions. -
Gathers patient information required to prepare prescriptions. -
Enters prescription and patient information into the computer. -
Assists in maintaining correct patient information. -
Assists pharmacists in preparing prescription drug products for dispensing. -
Prepares and affixes labels to prescription containers. -
Prepares prescriptions to be mailed. -
Prepares and submits insurance claims. -
Files prescriptions after they have been dispensed. -
Reports any medication errors to appropriate personnel. -
Orders, checks-in, and stocks pharmacy supplies. -
Logs invoices as necessary. -
Performs cash transactions. -
Maintains cleanliness of pharmacy and dispensing area. -
Assists with third party insurance billing and trouble shooting. -
Maintains strict adherence to department and company guidelines related to personal hygiene and dress. -
Adheres to all statutes and regulations pertaining to a pharmacy technician. -
Adheres to company policies and individual store guidelines. -
Reports to work when scheduled and on time. -
Administer Vaccines as allowed by law Secondary Duties and Responsibilities: -
Assists in other areas of the store as needed. -
Performs other job related duties and special projects as required. Knowledge, Skills, Abilities and Worker Characteristics: -
Must have the ability to do logical or scientific thinking to solve problems; several abstract and concrete variables. -
Have the ability to do arithmetic calculations involving arithmetic, algebraic and geometric calculations. -
Must be able to compose original correspondence; follow technical manuals; have increased contact with people; interview counsel or advise people; evaluate technical data. Education and Experience: -
High school diploma or equivalent. -
Working towards a licensed technician certification through a certified national program. -
Previous experience as a pharmacy clerk is preferred. -
If applicable, vaccination certification as required by law. Physical Requirements: |
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