Shift Manager - Slots - Kansas City Missouri

Company: Bally's Corporation
Location: Kansas City, Missouri
Posted On: 05/03/2024

Description

• Maintain a pleasant, friendly, and welcoming attitude toward all external and internal guests at all times.
  
• Provide operational support to the Slot Manager as necessary.
  
• Delegate authority and assign responsibilities and work schedules to department staff.
  
• Maintain strict confidentiality relative to financial information, operating systems, company policies and procedures, marketing plans, and team member information.
  
• Oversee the daily operations of the Slots department including creating work schedules, interviewing, hiring, developing and administering discipline and monitoring staffing levels.
  
• Mediate and solve problems and develop training programs.
  
• Enforce all Company and department policies and procedures.
  
• Observe and analyze the integrity of play and activity of guests and team members.
  
• Coordinate with Security and Surveillance to detect and prevent attempts to cheat or damage gaming equipment.
  
• Improve productivity: improvements, processes, equipment, and systems.
  
• Possess a thorough working knowledge of all Slots department games and equipment.
  
• Implement changes related to Title 31 guidelines as needed.
  
• Adhere to regulatory, departmental, and Company policies in an ethical manner and empower and require others to do the same.
  
• Other duties as assigned or any reasonable request from any member of management.
  
  
  More...

      

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