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Product Delivery Manager - Technology Financial Projects - Saint Louis Missouri
Company: EDWARD JONES
Location: Saint Louis, Missouri
Posted On: 04/21/2024
At Edward Jones, we help clients achieve their serious, long-term financial goals by understanding their needs and implementing tailored solutions. To ensure a personal client experience, we have located our 15,000+ branch offices where our more than 7 million clients live and work.
In a typical branch office, a financial advisor meets with clients and receives branch office support, so they can focus on building deep relationships with clients. Headquarters associates in St. Louis, Tempe and Mississauga provide support and expertise to help U.S. and Canada branch teams deliver an ideal client experience. We continue to grow to meet the needs of long-term individual investors.Team Overview:
Edward Jones invested $1+ billion in technology infrastructure, digital initiatives, and virtual business enablement tools.--- We're currently in the test and learn phase and are looking for talented, motivated professionals that want to be part of this transformational journey.--- Cloud-based architecture and modern technical capabilities will enable us to grow our impact while providing the best client experience possible.
The Partnership and Branch Incentives product team within the Finance technology portfolio is looking for a Product Delivery Manager to lead a team of technologists delivering custom applications to our Financial Advisors across the firm in support of their independent advisory needs.
Technology at Edward Jones is all about relationships- with our clients and with each other. From that first brainstorm with the product owner to Scrum ceremonies where we celebrate deliverables and prioritize the backlog- we work together as a team.
What You'll Do: Continual strategy setting and evaluation of delivery team structure in alignment with firm needDemonstrated ability to build strong partnerships and relationships with Product Team, QA, UX, PMO and Enterprise ArchitectureRemoving obstacles and coordinating resources to continually increase team throughput, predictability, and qualityReducing cycle times and improving usability scores by driving improvement of all things related to the SDLC for their teamsWorking with Shared Services teams within Digital Technology to remove impediments and obstacles for improvement of product delivery and cycle timeSetting of product team success measures to deliver the right value to our clientsContribution and maintenance of a product technology roadmap and backlog and the application of architectural standards in the team's deliverablesDevelop and execute on-going improvements for processes related to the team (e.g. incident management escalations)Deep understanding of the product team's systems, processes, priorities, and technologies while representing these aspects to all levels of Digital leadershipGuide teams to do their work in a way that minimizes key-person dependencies and knowledge silosRepresentation to ensure firm and division processes are followed and risk is reduced by the product team (e.g. compliance change management, information security, etc.)Ability to hold teams accountable for setting and achieving Service Level objectives
In the people leadership part of this role, this leader will be responsible for:
Coaching and mentoring of each team member through observation and timely feedbackIdentification of key team positions and develop ready-now successorsDevelop and execute on-going improvements for processes related to the team (e.g. resource management and support processes).Establish and maintain effective communications and relationships across teams, departments, vendors, and other divisionsMust be able to establish and maintain effective relationships with vendors while aligning to the firm's objectivesWhat Experience You'll Need:
--- Bachelor's degree required or related work experience
--- Minimum of 5 years of experience directly related to Information Systems technology with at least 1 year in a leadership role (mentoring associates, lead analyst, project leaders, etc.) preferred
--- Deep, experience-based expertise on all aspects of SDLC best practices
--- Practical understanding of agile product development principles and values - 100 Best Workplaces for Millennials in 2022, published Fortune July 2022, Great Places to Work - data as of March 2022. Compensation provided for using, not obtaining, the rating.
- Edward Jones was recognized as one of the Best Workplaces for Millennials by Great Places to Work - and Fortune - magazine. The privately held firm ranked No. 2 overall, in its fourth appearance on the list.2022 Fortune Best Workplaces for Women, published September 2022, research by Great Places to Work -, data as of August 2021. Compensation provided for using, not obtaining, the rating.
Edward Jones has been named to the 2022 Best Workplaces for Women list by Great Places to Work - and Fortune - magazine, ranking No. 45.2022 Fortune's 100 Best Companies to Work For, published April 2022, research by Great Place to Work -, data as of August 2021. Compensation provided for using, not obtaining, the rating. |
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