Rental Contracts Manager - Minneapolis Minnesota

Company: REIC SPECIALTY, LLC
Location: Minneapolis, Minnesota
Posted On: 05/08/2025

Position Summary:The Rental Contracts Manager is responsible for overseeing rental contract management, ensuring accurate and timely invoice processing, managing accounts receivable, and collaborating with sales and operations teams. This role is essential for maintaining consistent cash flow and ensuring operational efficiency by supervising a team, resolving discrepancies, and reporting performance metrics to management.Essential Duties and Responsibilities:

• Recruit, interview, hire, and train new department staff.
• Supervise and manage day-to-day activities of the customer rental contracts and invoicing team.
• Ensure efficient departmental workflows in compliance with contractual and regulatory requirements.
• Oversee accounts receivable, ensuring accurate billing documentation and prompt payments.
• Resolve issues and discrepancies to ensure customer satisfaction.
• Assist in changes to Standard Operating Procedures (SOP) and provide training as required.
• Collaborate with other departments to ensure customer needs are met and service standards are upheld.
• Process rental contracts, service records, and billing-related documents.
• Prepare and provide Aging Reports to Finance and Management.
• Assist with audits and special projects as needed.
• Perform other duties as assigned to improve operational standards.Qualifications:
  • Education: High School Diploma or equivalent required.
  • Experience:
    • Minimum of 5 years of contracts management and billing experience.
    • At least 5 years of demonstrated supervisory experience.
    • Experience in a rental customer service environment preferred.
    • Skills and Competencies:
      • Strong communication, organizational, and interpersonal skills.
      • Ability to multitask, prioritize, and meet deadlines.
      • Exceptional problem-solving and critical thinking abilities.
      • Proficiency in Microsoft Office applications (Word, Excel) and business software.
      • Understanding of varying rental sales contracts and accounts receivable processes.
      • Ability to work independently with minimal supervision.Language & Math Abilities:
        • Language: Ability to read and interpret business documents, write reports, and communicate effectively.
        • Math: Ability to perform basic arithmetic, calculate rates, ratios, percentages, and interpret data in graphical forms.Supervisory Responsibilities:
          • Supervises 3-5 direct reports, ensuring the team's productivity and adherence to departmental guidelines.Work Environment:
            • The work environment is moderate in noise, with occasional loudness near operating equipment.
            • The role may require lifting up to 25 pounds and engaging in physical activities such as walking, bending, and reaching.Physical Demands:
              • Must be able to stand, walk, talk, hear, reach, and use hands regularly.
              • Occasional sitting and physical exertion may be required.
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