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46898-4821 - Technical Support Analyst - Minneapolis Minnesota
Location: Minneapolis, Minnesota
Posted On: 04/26/2024
Requisition # : 46898-4821 Start Date : 1/19/2015 End Date : 7/17/2015 Over Time Allowed : No Interview Type : Interview Travel : No Travel Required Environment : Call Center Schedule : Typical 8 Hour/Day Dress Code : Business Casual Work Location : Columbia Heights, MN 55421 Labor Category : IT Job Family : Infrastructure Job Title : Tech Support Analyst (Help Desk)
Job Duties : -Administer computer accounts and passwords -Analyzes situations and data requirements
Required: *Education Level: Undergraduate Degree *Oral Communication: Excellent *Written Communication: Excellent Request Notes : *This contract length will be anywhere from 4-6 months.
Description of Account Administration position: *Primary responsibilities of this Accounts Administration position will be to create new user network accounts from a major acquisition taking place, part of this process will be to research failed new user network account creations. *This includes but not limited to: create, modify, and revoke accounts • New Employee, contractor and vendor partner network account creation, conversion, and reactivation. • Processing of account terminations. • Administer Remote Access accounts • 1+ years of experience in an Account Administrative environment. • Experience with Windows 7 / XP, Outlook • Active directory • Ability to work in a fast paced environment. Can quickly adapt to a changing environment, works well independently and as a team player. • Troubleshooting and problem solving skills. Ability to quickly analyze and determine severity of problems. • Customer service, communication, problem-solving, analytical, troubleshooting, team work and good prioritization skills.
*There is an opportunity for these contractors to train into the IT Support Center taking 100% phone calls on our help desk but that?s based on their performance and need after 4-6 month contract concludes. *As far as the interview they will do a 60 minute in-person interview
If you are interested in this opportunity and you qualify please complete the following and send back with your updated resume. Full Name: First: Middle: Last:
Hourly Rate: Day Phone #: Evening Phone # Cell Phone #
Availability: Current City/State: Work Status (US Citizen / Green Card / Others) Requirement #: 46898-4821 Your resume in Word format along with your salary requirements to rsanderson@keystonecs.com
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