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Hotel Front Desk Night Auditor - Duluth Minnesota
Company: Lift Bridge Lodge Location: Duluth, Minnesota
Posted On: 04/17/2024
Our property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now. Responsibilities: --- Verify, audit, and reconcile all financial records such as room charges, cash drawer activity, credit card transactions, final bill preparation, room charges, and occupancy percentages --- Provide exceptional service to all hotel guests during their stay --- Produce and distribute daily weekly, and monthly reports to hotel management, department heads, and general manager --- Process additional administrative, bookkeeping. and accounting procedures as required --- Execute front desk clerk duties as required, such as processing reservations and check-ins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving guest complaints as needed Qualifications: --- Great communications. and excellent customer service skills are required --- Requires a flexible schedule that allows for overnight shift hours --- Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required --- Computer proficiency is required; experience with accounting or reservation software is preferred --- Some college is preferred but a high school diploma or equivalent is required About Company: The Lift Bridge Lodge is an independently owned hotel on the shores of Lake Superior. We are part of the Ascend Collection by Choice Hotels. This property has 123 rooms and is situated in the heart of Canal Park in Duluth, MN. More...
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