Bilingual Customer Service Representative - Holland Michigan

Location: Holland, Michigan
Posted On: 06/23/2025

Bilingual Customer Service Representative (Spanish/English) Location: Holland, MI Schedule: Monday-Friday, 8:00 AM - 5:00 PM (1-hour lunch) | Onsite Compensation: $40,000 - $50,000 Role Overview: We're seeking a Bilingual Customer Service Representative who can provide exceptional support to our Spanish- and English-speaking clients and employees. You'll play a vital role in helping individuals with employment-related questions, onboarding, scheduling, and day-to-day communication. Key Responsibilities: Provide front-line customer service in both Spanish and English Assist employees and applicants with inquiries about applications, schedules, and general employment questions Support high-volume periods, including onboarding for new school district contracts Make outbound calls and respond to voicemails, emails, and walk-ins in a timely and friendly manner Use internal systems to track employee interactions and documentation Collaborate with team members in a fast-paced, supportive office environment What We're Looking For: Must-Haves: Bilingual in Spanish & English (required) Friendly, approachable, and patient communicator Strong written and verbal communication skills in both languages Comfortable working in a busy, team-based office Previous experience in customer service or similar roles Nice-to-Have: Familiarity with staffing or janitorial environments Experience with applicant tracking or HR software INJUN2025 More...

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