Billing Administrator - Grand Rapids Michigan

Location: Grand Rapids, Michigan
Posted On: 06/23/2025

Billing Administrator Location: Grand Rapids, MI Schedule: Monday - Friday, 7:30 AM-4:00 PM, 7:30 AM-4:30 PM, or 8:00 AM-5:00 PM (onsite) Pay: $40,000-$50,000 Our client, a well-established HVAC/mechanical contractor is seeking a Billing Administrator to join their team. This role is essential in ensuring accurate and timely billing for service projects and requires someone who can work independently, make sound judgment calls, and resolve discrepancies with urgency. Billing Administrator Key Responsibilities: Billing: Review service orders against agreements to determine billable vs. non-billable items Process time and material, as well as quoted project billing Identify and resolve billing issues independently-this role requires critical thinking, as not everything is black and white Process approved invoices and send to customers Address and resolve billing discrepancies within 24 hours, including credit memo processing Work Order Auditing: Review completed service calls to ensure all materials and hours are properly recorded Compare technician work orders with the ERP system (Coins) for accuracy Verify billable hours and confirm agreement coverage Billing Administrator Qualifications: 2-3 years of billing or related accounting experience Experience in construction billing or service industry (a plus) Proficiency in Office 365 products Previous experience with Coins ERP or similar systems (such as JD Edwards) is helpful Why Join? Work in a family-oriented environment with a supportive team Opportunity to work with a stable, reputable company Hands-on role with a mix of billing and auditing responsibilities More...

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