Customer Service Representative - Novi Michigan

Company: R1 Rcm Inc.
Location: Novi, Michigan
Posted On: 05/05/2024

Location: Will mainly work at Livingston Location in Imaging Department, 1225 South Latson Rd., Howell, MI 48843Schedule: Monday-Friday 6:30a-5p (Covers 8-Hour Shift when needed )R1 is a leading provider of technology-enabled revenue cycle management services which transform and solve challenges across health systems, hospitals and physician practices. Headquartered in Chicago, R1 is publicly-traded organization with employees throughout the US and international locations.Our mission is to be the one trusted partner to manage revenue, so providers and patients can focus on what matters most. Our priority is to always do what is best for our clients, patients and each other. With our proven and scalable operating model, we complement a healthcare organizations infrastructure, quickly driving sustainable improvements to net patient revenue and cash flows while reducing operating costs and enhancing the patient experience.The Customer Service Representative will be responsible for performing a variety of clerical duties to support assigned areas and programs.Responsibilities:Composes, types and transcribes correspondence, forms, reports, presentation materials and other written communications as required.Routes written communications as appropriate.Communicates with others in person, telephone, and/or email.May receive and screen visitors and handles general inquiries.Assists with preparing for and facilitating meetings, conferences, programs and/or special events.Establishes and maintains filing systems.Orders and stocks supplies.Determines work priorities, assigns and schedules work load for the department.Develops and refines clerical policies and procedures.Trains support personnel in new procedures and new employees on duties to be performed.Performs other duties as assigned.May be required to be on-callRequired Qualifications:High school diploma or GED.One (1) year of related work experience is required.Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests.Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package. To learn more, visit: r1rcm.com.For this US-based position, the base pay range is $14.28 - $17.73 per hour . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.The healthcare system is always evolving and its up to us to use our shared expertise to find new solutions that can keep up. On our growing team youll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team including offering a competitive benefits package.R1 RCM Inc. (the Company) is dedicated to the fundamentals of equal employment opportunity. The Companys employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any persons age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance.CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consentby Jobble More...

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