Software Support Engineer Job - Wakefield Massachusetts

Location: Wakefield, Massachusetts
Posted On: 06/17/2025

<span>We are &nbsp;seeking a programmer to help support our growing number of schools. Our software<br>is a broad, integrated database system which requires hands-on, personal support, which is<br>provided in part by Support Engineers. Support Engineers are teamed up with Account<br>Managers to own and manage the projects and maintenance for a slice of our clients. Support<br>Engineers are experts on the inner workings of their schools, helping to ensure they run<br>smoothly and successfully. We firmly believe in on-the-job training, so we are more interested in<br>your ability to learn and become an expert than in you already being an expert.<br>What You Will Be Doing<br>&bull; Writing and maintaining code (SQL, Ruby, HTML, CSS, Javascript) in support of your school<br>and their projects<br>&bull; Implementing new schools in &nbsp;our software<br>&bull; Solving hard and interesting problems<br>Job Requirements<br>&bull; A Bachelors degree in Computer Science or 2+ years of programming experience<br>&bull; Proficiency in at least one programming language<br>&bull; Excellent written and verbal communication skills. You must be able to communicate<br>technical details to people with a varying range of technical ability<br>&bull; A service- and team-oriented mindset<br>&bull; Excellent problem solving skills<br>&bull; Enthusiasm about programming and related technology<br>Bonus Points<br>&bull; Experience with Ruby, Python or similar<br>&bull; Experience with web programming<br>&bull; Web and/or UI design skills<br>Technologies We Use<br>&bull; Ruby, Rails<br>&bull; Javascript with jQuery, Ractive, Backbone<br>&bull; Microsoft SQL Server, Redis, ElasticSearch<br>Working here!!<br>&bull; Competitive salary<br>&bull; Opportunity to grow in to positions of greater responsibility<br>&bull; Health, vision, and dental<br>&bull; Lunch &amp; Learn program. Eat together and learn from other engineers (or lead one yourself!)<br>&bull; Great hardware: Top of the line Macbook Pro, 30&rdquo; monitors or cinema displays, a GeekDesk<br>to stand or sit as you please<br>&bull; Real offices - no cubicles<br>&nbsp;<br></span> More...

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