Principal Product Manager - Boston Massachusetts

Company: National Society for Black Engineers
Location: Boston, Massachusetts
Posted On: 05/10/2025

Join Axon and be a Force for Good.

At Axon, we're on a mission to Protect Life. We're explorers, pursuing society's most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.

Life at Axon is fast-paced, challenging and meaningful. Here, you'll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.

Your Impact

The Axon Interview team is responsible for building the next generation of interview technology-designed to securely capture, manage, and protect critical moments in law enforcement investigations. Our mission is to build solutions that combine cutting-edge Audio and Video (AV) hardware, cloud connectivity, AI and digital evidence workflows to support Law Enforcement agencies in their mission to deliver justice and transparency.

We're looking for a Principal Product Manager to own the full product lifecycle of Axon Interview-from vision through execution. You will define the roadmap, drive product and AI innovations, and shape the strategy for how interview evidence is captured, stored, and integrated across the Axon ecosystem. This includes leading the design of integrated hardware/software solutions and delivering seamless user experiences on edge and in the cloud that elevate trust, compliance, and operational efficiency as well as making investigators and detectives more productive in solving crimes.

As a product leader in one of Axon's fastest-growing solution areas, you will collaborate with cross-functional teams, work closely with customers, and guide next-gen product development at the intersection of AV technology, cloud infrastructure, AI and public safety.
What You'll Do
Location: Seattle, WA, Scottsdale, AZ, Boston, MA or remote, we prefer someone near one of our hubs.
Direct Reports: None initially, potential to grow a team

• Own and evolve the product vision and roadmap for Axon Interview, aligning it with company strategy and customer needs
• Deeply understand user (Investigators, Detectives and system/IT admins) workflows, agency operations, and compliance requirements to develop solutions that are intuitive, robust, and trusted
• Partner with engineering and design to build scalable, secure, and modern interview room and mobile systems, balancing edge and cloud infrastructure
• Engage directly with law enforcement agencies, prosecutors, and internal stakeholders to gather insights, validate solutions, and define requirements
• Lead cross-functional coordination across sales, support, hardware, and customer success to ensure a world-class experience from install to evidence review
• Work with third-party vendors and integrators to deliver complete AV and software packages (including a variety of cameras, microphones, cabling systems, networks, touch panels, compute boxes, etc), including installation, support, and upgrade strategies
• Define and track product KPIs related to adoption, quality, and customer satisfaction
• Influence the evolution of Axon's digital evidence platform by ensuring Interview integrates seamlessly into the broader ecosystem (e.g., Axon Evidence, Records, Fleet, and Body Cameras)What You Bring
  
  • 10+ years of product management experience, ideally in enterprise hardware/software solutions and/or AV technology
  • Bachelor's degree in engineering, computer science, or related field (or equivalent practical experience)
  • Proven track record of building, launching and scaling complex products-especially those involving edge devices, cloud platforms, and B2B workflows
  • Experience working with or managing AV solutions, physical room systems, or audio/video streaming and recording technologies and IoT systems
  • Strong technical fluency; able to collaborate with engineers on architecture trade-offs and platform decisions
  • Exceptional customer empathy and ability to translate user insights into strategic product decisions
  • Ability to communicate vision and execution plans clearly across all levels of the organization, including executive leadership
  • Experience driving successful go-to-market plans, onboarding strategies, and long-term adoption initiatives and growing products in different markets
  • Ability to travel (up to 20%) to customer sites, deployments, and cross-functional meetings
    Preferred Experience
    
    • Experience in the public safety, legal, or compliance tech domains
    • Familiarity with evidence management systems, CJIS-compliance, or chain-of-custody workflows
    • Master's degree in business, engineering, or a related discipline
    • Prior experience working with room AV integrators, camera/audio systems, or IoT-connected productsBenefits that Benefit You
      
      • Competitive salary and 401k with employer match
      • Discretionary paid time off
      • Paid parental leave for all
      • Medical, Dental, Vision plans
      • Fitness Programs
      • Emotional & Mental Wellness support
      • Learning & Development programs
      • And yes, we have snacks in our offices
        Benefits listed herein may vary depending on the nature of your employment and the location where you work.
        
        Don't meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.
        
        Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you're excited about this role and our mission to Protect Life but your experience doesn't align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
        
        Important Notes
        
        The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.
        
        Some roles may also require legal eligibility to work in a firearms environment.
        
        Axon's mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon's impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.
        
        We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We're committed to hiring the best talent - regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances - and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.
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