Strategic Consultant - Springfield Massachusetts

Company: MassMutual
Location: Springfield, Massachusetts
Posted On: 05/08/2025

*This is a hybrid role. If you live within 50 miles of our Springfield or Boston offices, you are required to be on site 3 days a week.* The OpportunityAs a Strategic Consultant within the Operations Insights & Performance OptimizationTeam, you will partner with Underwriting and Claims leaders to create and execute strategy for our third-party suppliers with a focus on value and expense management. Responsibilities include monthly reporting of KPI metrics, analysis of supplier financial trending, presenting opportunities to leadership, and much more.The Impact As a Strategic Consultant on our team, you will be responsible for:

• Understand expense drivers with our third-party supplier space with focus on cost containment. -
• Create and support the supplier management strategy for Underwriting and Claims.
• Assist with special studies for management in areas such as the organization's operational effectiveness, capacity utilization, and operating cost containment.
• Trending, vetting, tracking and execution of process improvement opportunities with suppliers.
• Building a strong understanding of our operational and performance metrics.
• Commitment to professional development: adaptable to change; open to both receiving and providing feedback in a constructive manner; makes changes in behavior based on feedback and/or experience.
• Collaborating with Claims and Underwriting leadership, internal and external business partners to achieve business objectives.
• Supporting and executing vendor management initiatives.
• Working closely with our Project Implementation teams.
• Contributing to a winning culture of accountability, collaboration and resiliency.Minimum Qualifications
  • College degree required or 4+ years of equivalent experience.
  • 5+ years of data analytics experience
  • 2+ years' experience influencing and negotiating with key stakeholders at all levelsPreferred Qualifications
    • Understanding the end to end lifecycle of Underwriting
    • Prior experience with 3rd party suppliers and working with contracts. -
    • Strong business, technical, and financial acumen
    • Ability to influence and negotiate with key stakeholders at all levels within the organization
    • Ability to drive collaboration across multiple organizations and to work with key partners
    • Position requires an extremely organized, detail-oriented individual who is capable of self-managing and multi-tasking in a fast-paced, demanding environment.
    • Excellent written and verbal communication skills, including the ability to effectively present complex information clearly and appropriately handle sensitive information.
    • Proven ability to hold open, candid and transparent critical conversations at all levels.
    • Problem solving capabilitiesWhat to Expect as Part of MassMutual and the Team
      • Regular meetings with the Operations Insights and Performance Optimization Team
      • Focused one-on-one meetings with your manager
      • Access to mentorship opportunities
      • Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQ, veteran and disability-focused Business Resource Groups
      • Access to learning content on Degreed and other informational platforms
      • Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits#LI-JA1MassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply. Note: Veterans are welcome to apply, regardless of their discharge status.
        
        If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. More...

            

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