Laundry Manager - Boston Massachusetts

Company: Accor Hotels
Location: Boston, Massachusetts
Posted On: 05/05/2025

Company Description
Located adjacent to the residential tower, expert service and world-class luxury combine in the Raffles Hotel Jeddah, which is ready to welcome you and your guests at any moment. Here, the high standards, special touches, and trademark elegance of the Raffles brand are the ultimate compliment to the charm and beauty of a stay in Jeddah.
Job Description

• Oversee daily laundry operations, implementing and maintaining Standard Operating Procedures (SOPs) to ensure efficiency and quality
• Manage and develop the laundry team, including task assignment, performance reviews, and training
• Supervise all aspects of laundry processing, from receiving to delivery, ensuring high standards of cleanliness
• Develop and manage department budgets, optimizing resource utilization including energy, water, and chemicals
• Ensure proper maintenance of laundry equipment, coordinating with engineering for repairs and preventive maintenance
• Collaborate with other departments, particularly housekeeping, to deliver seamless service
• Implement and maintain health and safety standards within the laundry department
• Analyze department performance, stay informed about industry trends, and implement innovative solutions to improve efficiency and quality
  Qualifications
  
  • Proven experience as a Laundry Manager or similar role in hospitality
  • In-depth knowledge of laundry equipment, processes, and textile care
  • Strong leadership skills with ability to manage and motivate a diverse team
  • Excellent organizational, time management, and problem-solving abilities
  • Proficiency in budgeting, cost control, and resource optimization
  • Experience implementing SOPs and maintaining high-quality standards
  • Knowledge of health and safety regulations in laundry operations
  • Strong communication skills and customer-focused mindset
  • Ability to work flexible hours, including weekends and holidays
  • Bachelor's degree in Hospitality Management or related field preferred
    Additional Information
    
    • Being a Raffles employee means embodying and conveying the brand and the company mindset through our Heartiest service culture.
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