General Manager - Boston Massachusetts

Company: Plazahotelelpaso
Location: Boston, Massachusetts
Posted On: 05/04/2025

Opportunity: General ManagerJoin our leadership team at The Boxer Boston, where you'll oversee all aspects of hotel operations. This role requires a results-driven leader with a passion for exceptional guest experiences, team development, and operational excellence.Your Growth PathArea General Manager - Regional Director of Operations - Vice President of OperationsYour FocusesLeadership

• Lead, inspire, and mentor a diverse team, cultivating a culture of collaboration, innovation, and accountability.
• Set clear expectations and provide the guidance necessary to achieve exceptional performance.Guest Experience
  • Ensure the highest level of guest satisfaction by overseeing the implementation of service standards, personalized experiences, and swift resolution of any issues.
  • Continuously seek opportunities to enhance guest interactions and exceed expectations.Financial Performance
    • Develop and execute strategies to maximize revenue, optimize expenses, and achieve budgetary goals.
    • Monitor financial performance through regular analysis and implement corrective actions as needed.Operational Excellence
      • Maintain a seamless and efficient operation by overseeing all aspects of the hotel, including front office, housekeeping, and maintenance.
      • Implement best practices to uphold quality and safety standards.Employee Development
        • Foster a culture of continuous learning and professional development, empowering team members to excel in their roles and advance within the organization.Your Background and Skills
          • Associate or Bachelor's Degree in Business, Hospitality or a related field.
          • Previous hotel management experience required.HHM Benefits and Perks
            • Medical, Dental and Vision Health Insurance
            • Paid Time Off
            • 401k Company Match
            • Free Basic Life Insurance
            • Travel Discounts
            • Commuter Transit and Commuter Parking Benefits
            • Quarterly Bonuses and Incentives
            • Employee Assistance and Wellness Program
            • Educational/Professional Development
            • Technology ReimbursementsWork Environment and Context
              • Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, using fingers and hands, kneeling, or crouching.
              • Occasional travel required.What We BelievePeople Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It
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