Patient Dining Services Manager (PM shift) - Boston Massachusetts

Company: Sodexo
Location: Boston, Massachusetts
Posted On: 05/04/2025

Role OverviewSodexo is seeking a Patient Services Manager based at Beth Israel Deaconess Medical Center (West Campus), in Boston, MA. In this role you will work mostly PM hours Monday-Friday (12pm-9pm), but will need the flexibility to work as the manager on duty every third weekend. The position will have you working in a 4 person management team for patient feeding in this 400+ bed hospital.What You'll Do

• Work with hourly associates to exceed patient satisfaction.
• Oversee daily meal rounding inclusive of service recovery.
• Collaborate with clinical, food service, and interdisciplinary teams to enhance the patient experience.
• Perform tray assessments to ensure food quality, presentation, and tray accuracy.
• Maintain effective communication with patients and families to ensure high satisfaction levels.What We OfferCompensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:
  • Medical, Dental, Vision Care and Wellness Programs.
  • 401(k) Plan with Matching Contributions.
  • Paid Time Off and Company Holidays.
  • Career Growth Opportunities and Tuition Reimbursement.More extensive information is provided to new employees upon hire.What You Bring
    • Experience in a food production setting; healthcare environment would be a plus.
    • Dedication to patients and customers to ensure our Sodexo CARES (Compassion, Accountability, Respect, Enthusiasm, and Service) behaviors are followed daily.Employees who work at this location are required to be fully vaccinated against COVID-19 and have received an updated influenza shot as a term and condition of employment, absent a legally required exception, and are required to report their vaccination status and provide proof of vaccination.Who We AreAt Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete .Qualifications & RequirementsMinimum Education Requirement - Associate's Degree or equivalent experience.Minimum Management Experience - 2 years.Minimum Functional Experience - 2 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.
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